Healthcare Front Desk & Patient Services Coordinator

MedMark Treatment Centers; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Generous paid time off accrual

Excellent growth and development

Satisfying and rewarding work

Job summary

MedMark Treatment Centers in Albuquerque, NM is seeking a full-time receptionist to handle a range of administrative tasks in our healthcare facility. The ideal candidate is organized, professional, and able to multitask while coordinating office activities with clinic staff.

You will greet patients, manage phones and paperwork, assist with intake procedures, verify insurance, collect payments, and maintain records.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

MedMark Treatment Centers in Albuquerque, NM is seeking a full-time receptionist to handle a range of administrative tasks in our healthcare facility. The ideal candidate is organized, professional, and able to multitask while coordinating office activities with clinic staff.

You will greet patients, manage phones and paperwork, assist with intake procedures, verify insurance, collect payments, and maintain records.