Healthcare Front Desk & Patient Experience Lead

Singing River Health System; Gulfport (MS); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Singing River Health System in Gulfport is seeking a Receptionist to be the welcoming face of our patient care team. You will greet patients and visitors, answer phones, and help schedule appointments with accuracy and courtesy.

This frontline role requires strong communication, basic computer skills, and the ability to manage multiple tasks in a busy healthcare setting. Training includes de-escalation to maintain a calm, professional environment.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare clerical/secretarial work preferred.
• De-escalation training completed within 90 days of orientation.

Responsabilités

• Receive and assist patients and visitors, answer calls, and organize appointments.
• Maintain professional, efficient, and accurate front-desk operations.
• Support patient care by facilitating communication with clinical staff.

Connaissances

Customer service

Formation

High school graduate or equivalent

Outils

MS Outlook

Word

Keyboard proficiency

Description du poste

Singing River Health System in Gulfport is seeking a Receptionist to be the welcoming face of our patient care team. You will greet patients and visitors, answer phones, and help schedule appointments with accuracy and courtesy.

This frontline role requires strong communication, basic computer skills, and the ability to manage multiple tasks in a busy healthcare setting. Training includes de-escalation to maintain a calm, professional environment.