Receptionist | Singing River Medical Clinic - Ocean Springs

Singing River Health System; Ocean Springs (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Singing River Health System is seeking a dedicated Receptionist for the Ocean Springs clinic. Responsibilities include assisting patients, answering calls, and managing appointments efficiently.

This role requires a high school diploma, superior customer service skills, and proficiency in office software. Join us in making a difference in our community!

Qualifications

• Experience in a clerical or secretarial role in a healthcare setting preferred.
• Must have de-escalation training completed within 90 days.

Responsibilities

• Receive and assist patients and visitors.
• Answer telephone calls and organize appointments.
• Facilitate patient care in a professional manner.

Skills

Customer service skills

Proficient computer skills (MS Outlook, Word)

Communication skills

Ability to multi-task

Education

High school graduate or equivalent

Tools

Standard office equipment

Job description

Job Description Summary

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. We bring energy, heart, and hustle every day to save lives and support our community. This role requires pride, passion, and commitment to improving health and saving lives in the community.

Shift

Monday - Friday (7:00 AM - 6:00 PM) and Saturday, Sunday (8:00 AM - 5:00 PM)

Location

Singing River Medical Clinics - Ocean Springs

Position Overview

The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. They help facilitate patient care by performing the Receptionist responsibilities in a professional, efficient, and accurate manner.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Education

High school graduate or equivalent required.

License

N/A

Certifications

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

Experience working in a clerical or secretarial role in a healthcare-related setting preferred.

Reports To

Practice Administrator

Supervises

None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office and the facility, and to travel to another facility within the SRHS service area. Requires exerting a negligible amount of force to lift, carry, push, or pull objects, including the human body. Work involves repetitive motions of wrists, hands, and fingers when using standard office equipment. May involve exposure to body fluids, sputum, and tissues, which may carry the hazard of infectious disease. Visual acuity requirements include close focus on a computer monitor and printed materials. The role requires the ability to be active for extended periods and to work shifts that may change based on hospital needs.

Mental Demands

Demonstrate keen mental faculties, assessment and decision-making abilities. Exhibit superior communication, speaking, enunciation, and written and verbal skills. Maintain emotional stability to work under stress and meet deadlines. Ability to multi-task in complex situations and maintain collaborative, respectful working relationships.

Special Demands

Must possess superior customer service skills and professional etiquette. Proficient computer skills (keyboard proficiency) and experience with MS Outlook and Word, and other office technology (telephone, fax, etc.). Must demonstrate appropriate clinical judgment for a patient population of all ages.

Application Note

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Apply now and join our team.