Front Desk Receptionist | Singing River Plastic Surgery Clinic

Singing River Health System; Florida; On-site; USD 22,000 - 29,000; Full time

Job summary

Singing River Health System is seeking a friendly Receptionist to welcome patients and visitors at the Gulfport location. You will answer phones, schedule appointments, and support the practice administrator in daily operations.

The role requires a high school diploma, basic computer skills, and de-escalation training. Prior clerical experience in a healthcare setting is preferred, and you must be able to work Monday through Thursday and Friday as scheduled.

Qualifications

• High school diploma or equivalent required.
• Experience in a healthcare clerical role preferred.
• De-escalation training completed or to be completed within orientation.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Answer and route phone calls, take messages, and schedule appointments.
• Assist in coordinating patient flow and basic administrative tasks.
• Maintain accurate patient records and handle confidential information.

Skills

De-escalation training

Clerical experience

Strong communication

Education

High school diploma

Tools

MS Outlook

Word

Job description

At Singing River Health System, caring isnt just part of the job - it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift: Monday - Thursday (7:30am - 5:00pm) and Friday (7:30am - 1:00pm) Location: Singing River Surgical Services - Gulfport

Job Description Summary Job Description Position Overview: The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

• Education: High school graduate or equivalent required.
• License: N/A.
• Certifications: Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
• Experience: Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
• Reports to: Practice Administrator
• Supervises: None

Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages. If youre looking for purpose, teamwork, and a place where what you do truly matters, youve found it. Lets do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, youll find a team devoted to quality, teamwork, and service.