Healthcare Front Desk Coordinator - Resident Services

Sweetwater Care; Bryan (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay

Supportive team environment

Training and ongoing support

Job summary

Sandstone Post Acute is seeking a friendly, dependable Front Desk Receptionist to be the first contact for residents, families, visitors, and staff. You will provide excellent customer service, perform clerical duties, and responsibly handle resident and facility-related financial transactions in a healthcare setting.

The role requires strong organizational skills, attention to detail, and the ability to maintain confidentiality.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, customer service, administrative, or healthcare experience preferred.
• Cash handling, bookkeeping, or money management experience preferred.
• Proficiency with computers, Microsoft Office, and office equipment.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality and professionalism.
• Dependable attendance and punctuality required.

Responsibilities

• Greet and assist residents, families, visitors, vendors, and staff in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Monitor facility entrance and visitor sign-in procedures.
• Receive, sort, and distribute mail and deliveries.
• Maintain resident and visitor records as necessary.
• Perform general clerical duties including filing, scanning, copying, and data entry.
• Assist department managers with administrative tasks as assigned.
• Handle resident trust fund transactions and other cash payments in accordance with facility policies.
• Balance cash receipts and maintain accurate financial records.
• Prepare receipts and maintain documentation of financial transactions.
• Ensure confidentiality of resident information and financial records.
• Communicate effectively with nursing, therapy, admissions, and other departments.
• Maintain a clean, organized, and professional reception area.

Skills

Communication skills

Interpersonal skills

MS Office

Customer service

Education

High school diploma

Job description

Sandstone Post Acute is seeking a friendly, dependable Front Desk Receptionist to be the first contact for residents, families, visitors, and staff. You will provide excellent customer service, perform clerical duties, and responsibly handle resident and facility-related financial transactions in a healthcare setting.

The role requires strong organizational skills, attention to detail, and the ability to maintain confidentiality.