Healthcare Field Service Tech – Power Tools (Vehicle Provided)

Stryker; Lancaster (Lancaster County); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Company-provided vehicle

Medical, dental, and vision

401(k)

Paid time off

Job summary

Stryker in Lancaster is seeking a Field Service Technician – Power Tools to service medical equipment across the territory. You will travel in a company vehicle to hospitals and healthcare facilities, perform preventive maintenance, troubleshoot issues, and document service actions in company systems.

The role requires a high school diploma, valid driver’s license, strong communication, and the ability to meet credentialing and PPE requirements.

Qualifications

• High school diploma or GED.
• Valid driver’s license and ability to travel frequently within the assigned territory, including overnight and weekend travel as needed, as well as occasional travel outside the territory to support business needs and coverage requirements.
• Proficiency with Microsoft Office applications.
• Ability to meet healthcare facility credentialing, compliance, safety, and access requirements, which may include vaccinations, training, screening requirements, and personal protective equipment (PPE), with or without reasonable accommodation.
• Ability to perform the essential physical requirements of the role, with or without reasonable accommodation, including standing, walking, bending, and working at customer sites for extended periods; regularly moving up to 20 pounds; and occasionally lifting up to 75 pounds.

Responsibilities

• Develop and maintain strong relationships with customers and internal partners, including sales and commercial teams, to deliver exceptional customer experiences, ensure optimal equipment performance, and support business goals within the assigned territory.
• Travel to hospitals and healthcare facilities to complete assigned service requests, installations, and preventive maintenance activities.
• Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime.
• Install, maintain, and inspect medical equipment in accordance with service guidelines and quality standards.
• Support software, connectivity, and system configuration activities as required to maintain equipment performance.
• Coordinate service schedules, prioritize customer requests, communicate service findings and recommendations, and provide timely updates to customers and internal stakeholders.
• Document service activities, repairs, parts usage, and results in company systems to maintain accurate records.
• Interpret technical manuals, service bulletins, and engineering documentation to resolve equipment issues.
• Work in healthcare environments, including areas where biohazardous materials may be present, while adhering to customer site requirements, safety standards, patient confidentiality policies, company procedures, and required PPE.

Skills

Microsoft Office proficiency

Driving license

Travel readiness

Documentation skills

Education

High school diploma or GED

Job description

Stryker in Lancaster is seeking a Field Service Technician – Power Tools to service medical equipment across the territory. You will travel in a company vehicle to hospitals and healthcare facilities, perform preventive maintenance, troubleshoot issues, and document service actions in company systems.

The role requires a high school diploma, valid driver’s license, strong communication, and the ability to meet credentialing and PPE requirements.