Healthcare Facilities Operations Lead

Crothall Healthcare; Lancaster (SC); On-site; GBP 45,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operational needs. You will coordinate frontline associates and act as a liaison between administration and unit departments, providing the highest level of service.

The role requires planning staff schedules, assisting with hiring, orienting and supervising staff, conducting inspections, and monthly reporting. The role emphasizes leadership, process improvement, and clear communication across teams.

Qualifications

• 4 years of support services or related experience.
• At least 1 year of supervisory experience in a service-related field.
• Effective written and oral communication skills.
• Ability to multi-task and prioritize.
• Ability to adapt in a changing, high-demand environment.
• Demonstrates initiative and leadership.
• Knowledge of contract administration and office procedures.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules to ensure adequate services.
• Assists in hiring; interviews, hires and trains new associates.
• Orients, develops, and supervises supervisory/housekeeping staff.
• Conducts regular inspections and recommends improvements.
• Prepares monthly reports on goals and progress.
• Provides staff education and ongoing training.
• Communicates with staff, administration and other departments.
• Coordinates outside services (Pest Control, Window Cleaning, Medical and Solid Waste, Destruction, Recycling).

Skills

Supervisory experience

Communication skills

Multi-tasking

Organizational skills

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operational needs. You will coordinate frontline associates and act as a liaison between administration and unit departments, providing the highest level of service.

The role requires planning staff schedules, assisting with hiring, orienting and supervising staff, conducting inspections, and monthly reporting. The role emphasizes leadership, process improvement, and clear communication across teams.