Healthcare Facilities Operations Lead

Compass Group, North America; Allentown (Lehigh County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager to direct the support services operations and coordinate frontline staff. You will serve as a liaison between administration and unit departments to deliver exceptional service.

Required: 4 years in support services or related fields, at least 1 year in a supervisory role with high customer contact; Bachelor’s degree preferred. This role emphasizes leadership, scheduling, and process improvement to meet facility needs.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service-related field with high customer contact.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules to ensure adequate services.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multi-tasking

Leadership

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager to direct the support services operations and coordinate frontline staff. You will serve as a liaison between administration and unit departments to deliver exceptional service.

Required: 4 years in support services or related fields, at least 1 year in a supervisory role with high customer contact; Bachelor’s degree preferred. This role emphasizes leadership, scheduling, and process improvement to meet facility needs.