Healthcare EVS Operations Manager

Compass Group, North America; Exeter (NH); On-site; USD 55,000 - 63,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to direct and oversee the support services operational needs within healthcare facilities. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver the highest level of service.

The role emphasizes supervision, scheduling, staff development, and process improvements across Environmental Services, Patient Transportation, and related operations.

Qualifications

• 4 years of experience in support services, military, housekeeping, or facilities maintenance.
• At least 1 year of supervisory experience in a support service field with high customer contact.
• Ability to communicate effectively in written and oral formats.
• Ability to multi-task and establish priorities.
• Ability to adapt to a changing, stressful environment.
• Proficient with MS Office including Word, Excel, PowerPoint, Outlook.
• Bachelor’s degree preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules to ensure adequate services.
• Assists in the hiring process; interviews, hires, and trains new associates.
• Orients, develops, and supervises supervisory/housekeeping staff.
• Conducts regular inspections and makes facility recommendations.
• Prepares monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and ongoing training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (e.g., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, Recycling).

Skills

Leadership

Communication

Organization

Attention to detail

Problem solving

Education

Bachelor's degree (preferred)

Tools

MS Office

Job description

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to direct and oversee the support services operational needs within healthcare facilities. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver the highest level of service.

The role emphasizes supervision, scheduling, staff development, and process improvements across Environmental Services, Patient Transportation, and related operations.