Healthcare Environmental Services Operations Manager

Crothall Healthcare; Tupelo (MS); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operations. You will coordinate frontline associates, serving as liaison between administration and units to deliver high-level service.

The role demands leadership, scheduling, and staff development, with emphasis on process standards, training, and cross-department communication to support hospital partners.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer contact.
• Ability to communicate effectively in writing and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess knowledge of contract administration and office procedures.
• Proficient computer skills with MS Office including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establish standards and annually review procedures for all staff.
• Plan work and staffing to ensure adequate services are rendered.
• Assist in hiring; interviewing, hiring and training of new associates.
• Orient, develop, and supervise supervisory/housekeeping staff.
• Conduct regular inspections and make facility recommendations.
• Prepare monthly reporting of goals, accomplishments, and future plans.
• Provide staff education and continuous training.
• Communicate with staff, administration, and other departments.
• Coordinate outside services (Pest Control, Window Cleaning, Medical/Solid Waste, and more).

Skills

Leadership

Communication

Multi-tasking

Organization

Contract administration

Education

Bachelor’s degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operations. You will coordinate frontline associates, serving as liaison between administration and units to deliver high-level service.

The role demands leadership, scheduling, and staff development, with emphasis on process standards, training, and cross-department communication to support hospital partners.