Healthcare Environmental Services Operations Manager

Compass Group USA; Red Bank (NJ); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operations. You will coordinate frontline associates and act as a liaison between administration and unit departments, delivering high-quality service.

The role requires establishing standards, planning staffing, and assisting in hiring, training, and supervising staff to maintain exceptional operations.

Qualifications

• 4 years of experience in support services, military, housekeeping, or facilities maintenance.
• At least 1 year of supervisory experience in a customer-facing support role.
• Strong written and verbal communication skills.
• Ability to multi-task and set priorities.
• Ability to stay organized under pressure.
• Knowledge of contract administration and office procedures.
• Proficient in MS Office: Word, Excel, PowerPoint, Outlook.

Responsibilities

• Establish and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Communication skills

Supervisory leadership

Multi-tasking

Adaptability

Problem solving

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operations. You will coordinate frontline associates and act as a liaison between administration and unit departments, delivering high-quality service.

The role requires establishing standards, planning staffing, and assisting in hiring, training, and supervising staff to maintain exceptional operations.