Healthcare End User Tech Intern (Hybrid, 14 weeks)

Spectrum Health; Grand Rapids (MI); Hybride; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement plans with company match

Résumé du poste

Corewell Health in Grand Rapids offers a full-time 14-week hybrid summer internship in End User Technology. Sessions run May 3–Aug 13 or May 10–Aug 20, 2027, with elevation through multiple portfolios and exposure to care providers and DS teams.

You will gain hands-on experience supporting client and clinical technologies, documenting workflows, and contributing to process improvements while learning event analysis and risk assessment in a large health system.

Qualifications

• High school diploma or equivalent required.
• Current students should be juniors or sophomores not graduating before May 2028.
• Preferred: demonstrated excellent customer service.
• Strong analytical, communication, collaboration and organizational skills.
• Experience with project management.
• Familiarity with ServiceNow, Microsoft 365 (Teams, Outlook & SharePoint) and Jira.

Responsabilités

• Support client, clinical and medical technologies under supervision.
• Assist in device, application and workflow analysis; process improvement; education.
• Document workflows, problems, resolutions and procedures.
• Contribute to event correlation/log analysis, root cause analysis and risk assessment.
• Participate in process improvement projects and evaluation of new clinical systems.

Connaissances

Customer service

Analytical skills

Communication skills

Collaboration

Organizational skills

Project management

Formation

High School Diploma or equivalent

Junior or Sophomore standing (not graduating before May 2028)

Outils

ServiceNow

Microsoft 365 (Teams, Outlook, SharePoint)

Jira

Description du poste

Corewell Health in Grand Rapids offers a full-time 14-week hybrid summer internship in End User Technology. Sessions run May 3–Aug 13 or May 10–Aug 20, 2027, with elevation through multiple portfolios and exposure to care providers and DS teams.

You will gain hands-on experience supporting client and clinical technologies, documenting workflows, and contributing to process improvements while learning event analysis and risk assessment in a large health system.