Healthcare Digital Programs Lead

Datavant; Phoenix (AZ); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Healthcare experience

SaaS exposure

Analytics tools experience

Process improvement experience

Client implementations

Job summary

Datavant is a healthcare data collaboration platform enabling secure, accessible, and actionable data solutions. We seek an organized, customer-focused professional to support digital product implementations and program operations across multiple teams.

You will coordinate projects, manage complex tasks, and help onboard clients while leveraging data to drive informed decisions and improve outcomes.

Qualifications

• Bachelor's degree in healthcare, operations, client success, project management, or related fields.
• 3-6 years of experience in operations, project management, client success, consulting, healthcare, or customer-facing roles.
• Experience managing projects, coordinating cross-functional initiatives, or supporting client implementations.

Responsibilities

• Support the implementation and execution of digital products by coordinating project activities, tracking milestones, monitoring progress, and helping ensure successful delivery of client outcomes.
• Manage a portfolio of low-to-medium complexity digital programs and client projects, ensuring timely execution and a high-quality customer experience.
• Partner with clients to understand program requirements, gather information, and support successful onboarding and implementation activities.
• Assist with data validation, project tracking, reporting, and analysis to help drive informed decision-making and program success.
• Collaborate with Sales, Client Success, Product, Engineering, Analytics, and Operations teams to resolve issues, remove obstacles, and improve client outcomes.
• Identify risks, challenges, and opportunities within assigned projects and elevate appropriately to drive timely resolution.
• Contribute to process improvement initiatives by identifying inefficiencies and recommending enhancements to workflows, tools, and client experiences.
• Support documentation, training, and knowledge-sharing efforts to improve team effectiveness and operational consistency.

Skills

Organizational skills

Communication

Analytical mindset

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

Excel

Tableau

Power BI

Job description

Datavant is a healthcare data collaboration platform enabling secure, accessible, and actionable data solutions. We seek an organized, customer-focused professional to support digital product implementations and program operations across multiple teams.

You will coordinate projects, manage complex tasks, and help onboard clients while leveraging data to drive informed decisions and improve outcomes.