Healthcare Digital Product Manager: Customer-Driven Vision

Highmark Health; Baton Rouge (LA); On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health is seeking a Digital Product Manager to represent the customer’s voice throughout the product development lifecycle, articulating the product vision and strategy and coordinating with design, development, and analytics teams to deliver compelling digital experiences.

The role focuses on gathering requirements, aligning with business goals, managing the product roadmap, and communicating priorities to stakeholders, while championing a clinician- and customer-centric approach to

Qualifications

• Bachelor's degree in a relevant field or 6 years of related experience in lieu of degree.
• 2 years in a Business or Technical Analysis, or Digital Product Management role.
• 2 years in the Healthcare Industry (preferred).

Responsibilities

• Serves as the point of contact for assigned digital products both internally and externally.
• Collects quantitative product data and metrics through market research. Synthesizes customer research.
• Gathers product requirements and aligns them with business goals. Coordinates with stakeholders to achieve product vision.
• Works on developing high-level product strategy and direction.
• Leverages inventory of existing digital capabilities to inform approaches for product solutions.
• Develops a holistic product vision and strategy to drive maximum value; communicates roadmaps and priorities.

Skills

Written communication

Interpersonal skills

Presentation skills

Organizational skills

Attention to detail

Time management

Learning ability

Collaboration

Process improvement

Customer-centric

Clinician-centric

Conflict management

Education

Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

Job description

Highmark Health is seeking a Digital Product Manager to represent the customer’s voice throughout the product development lifecycle, articulating the product vision and strategy and coordinating with design, development, and analytics teams to deliver compelling digital experiences.

The role focuses on gathering requirements, aligning with business goals, managing the product roadmap, and communicating priorities to stakeholders, while championing a clinician- and customer-centric approach to