Health Tech Digital Product Manager: Customer-Centric

Highmark Health; Tallahassee (FL); On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health is seeking a Digital Product Manager to champion the customer voice across the product lifecycle, articulate the why behind digital products, and drive the roadmap and execution plan to deliver meaningful outcomes in healthcare.

You will partner with digital design, development, and data analytics teams to align efforts, manage the product backlog, and communicate roadmaps and decisions to stakeholders while balancing business value and patient experience.

Qualifications

• Written, interpersonal, communication, and presentation skills.
• Ability to manage tasks, assignments, deadlines, and produce results.
• Experience learning quickly and collaborating across teams.

Responsibilities

• Serves as the point of contact for assigned digital products both internally and externally.
• Collects quantitative product data and metrics through market research.
• Gathers product requirements and aligns them with business goals. Coordinates with stakeholders to achieve product vision.
• Leverages inventory of existing digital capabilities to inform product solutions.
• Develops holistic product vision and strategy; communicates roadmaps and backlog priorities.
• Accountable owner for the digital products/tools.
• Coordinate with other Product Managers for cross-product alignment.
• Other duties as assigned or requested.

Skills

Written communication

Interpersonal skills

Presentation skills

Stakeholder collaboration

Education

Bachelor's degree

Job description

Highmark Health is seeking a Digital Product Manager to champion the customer voice across the product lifecycle, articulate the why behind digital products, and drive the roadmap and execution plan to deliver meaningful outcomes in healthcare.

You will partner with digital design, development, and data analytics teams to align efforts, manage the product backlog, and communicate roadmaps and decisions to stakeholders while balancing business value and patient experience.