Healthcare Digital Product Manager - Customer-Driven

Highmark Health; Charleston (WV); On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health is seeking a Product Leader to champion the customer voice across the product lifecycle and evangelize the vision and roadmap for digital products. You will bridge technology, business, and patient needs to deliver remarkable digital experiences, align with stakeholders, and oversee execution of the strategy.

Collaboration with design, development, and analytics is essential. The role requires a Bachelor's degree (or 6 years of related experience), 2 years in product/analytical

Qualifications

• Bachelor’s degree or equivalent required in a related field; substitutions: 6 years of related experience in lieu of degree.
• 2 years in a Business or Technical Analysis, or Digital Product Management role.
• Knowledge of healthcare industry is a plus, strong communication and cross-functional skills.

Responsibilities

• Serve as the point of contact for assigned digital products internally and externally.
• Collect quantitative product data and market research; synthesize customer insights.
• Gather requirements; align with business goals; coordinate with stakeholders to define product vision and roadmap.

Skills

Written communication

Interpersonal skills

Presentation skills

Organizational accuracy

Ability to learn quickly

Collaboration

Customer/clinician-centric focus

Conflict Management

Education

Bachelor’s degree or equivalent

Job description

Highmark Health is seeking a Product Leader to champion the customer voice across the product lifecycle and evangelize the vision and roadmap for digital products. You will bridge technology, business, and patient needs to deliver remarkable digital experiences, align with stakeholders, and oversee execution of the strategy.

Collaboration with design, development, and analytics is essential. The role requires a Bachelor's degree (or 6 years of related experience), 2 years in product/analytical