Healthcare Deployment & Adoption Strategist

Luminai; San Mateo (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Luminai is hiring a Deployment Strategist in the United States to own how our platform is deployed, adopted, and scaled inside customer environments. You will partner with Product, Engineering, and Customer teams to translate complex healthcare workflows into reliable, production-ready deployments that deliver measurable operational impact.

This high-ownership role sits at the intersection of strategy and execution.

Qualifications

• 3–6+ years in deployment, implementation, or technical program management.
• Experience with multi-stakeholder rollouts in production.
• Strong systems thinking and ability to work with APIs/integrations.
• Excellent communication across technical and non-technical audiences.
• Ability to translate ambiguous requirements into concrete plans.

Responsibilities

• Own end-to-end deployments for Luminai customers, from post-sale handoff through launch and stabilization.
• Deeply understand customer workflows, constraints, and operating models to design effective deployment strategies.
• Translate customer requirements into clear execution plans, timelines, and success criteria.
• Coordinate closely with Product and Engineering to scope work, sequence dependencies, and unblock launches.
• Partner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountability.
• Identify patterns across deployments and feed insights back into product improvements and platform abstractions.
• Manage risks proactively, surfacing issues early and driving resolution before they impact customers.
• Run clear communication cadences with customers, including status updates, milestones, and escalation paths.
• Help build and refine deployment playbooks, templates, and processes to scale delivery as Luminai grows.

Skills

Deployment strategy

Program management

Systems thinking

Technical communication

Stakeholder management

APIs & integrations

Job description

Luminai is hiring a Deployment Strategist in the United States to own how our platform is deployed, adopted, and scaled inside customer environments. You will partner with Product, Engineering, and Customer teams to translate complex healthcare workflows into reliable, production-ready deployments that deliver measurable operational impact.

This high-ownership role sits at the intersection of strategy and execution.