Healthcare Data Analyst: QAPI & Quality Insights

Community Hospice and Palliative Care; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

23 days annual PTO

Full benefits package

Job summary

Community Hospice and Palliative Care in Jacksonville, FL seeks a Healthcare Data Analyst, Quality and Compliance to turn clinical, quality, operational, and compliance data into actionable insights for leadership, QAPI, and survey readiness. This onsite role partners with executives to automate reporting workflows and deliver executive-level dashboards and summaries.

You will analyze CAHPS data, monitor quality indicators across hospice and related services, validate data migrations on the

Qualifications

• Bachelor’s degree in health informatics, healthcare administration, statistics, data analytics, nursing, public health, or related field (required).
• 3 to 5 years of healthcare data analysis experience, including quality measurement or clinical outcomes reporting.
• Demonstrated experience writing SQL and building dashboards in Power BI or a comparable BI tool.
• Certification such as CPHQ, CHDA, Microsoft Power BI Data Analyst, or Databricks (preferred).
• Proficiency in SQL and advanced Excel, including Power Query and pivot tables.
• Proficiency in Power BI (or comparable BI tool), including data modeling and basic DAX.
• Working knowledge of Python or R (preferred).
• Familiarity with cloud data platforms such as Databricks.

Responsibilities

• Partner with clinical and compliance leaders to define, calculate, and maintain KPIs, including documented definitions, data sources, and calculation logic in the enterprise KPI registry.
• Monitor quality indicators, clinical outcomes, and performance trends across hospice, home health, palliative care, and PACE; identify variation by team, setting, and market, and explain root causes.
• Analyze CAHPS data, including response trends, patient feedback themes, and demographic patterns, and support quality improvement initiatives through detailed reporting.
• Work with BI Engineers and technical partners to build and maintain automated quality dashboards and scorecards, reducing manual data pulls and static spreadsheets.
• Conduct conversion validation and reconciliation testing for Databricks platform and EMR transitions; document defects and confirm converted data matches source systems and certified definitions.
• Provide baseline data, statistical process control, and results tracking for PIPs and QAPI performance improvement projects.
• Develop predictive and early-warning analytics with clinical leaders, such as live discharge risk, length-of-stay outliers, and CAHPS decline.
• Use approved AI tools (example: Claude, Microsoft Copilot, Databricks Genie) to speed analysis, comment coding, documentation, and report drafting, while verifying all AI output against source data before use.

Skills

SQL

Power BI

Excel

Python

R

Data modeling

Education

Bachelor's degree in health informatics/healthcare

Tools

Databricks

EMR

Job description

Community Hospice and Palliative Care in Jacksonville, FL seeks a Healthcare Data Analyst, Quality and Compliance to turn clinical, quality, operational, and compliance data into actionable insights for leadership, QAPI, and survey readiness. This onsite role partners with executives to automate reporting workflows and deliver executive-level dashboards and summaries.

You will analyze CAHPS data, monitor quality indicators across hospice and related services, validate data migrations on the