UTMB Health is hiring a Healthcare Data Analyst in Galveston, TX with a hybrid work setup. In this role, you will help turn moderate-to-complex health process and outcome data into practical reporting, projections, data models, and insights that support system management decision-making. You will also contribute to consistent, ongoing analytics delivered through weekly, monthly, quarterly, annual, and ad-hoc solutions across multiple databases.
What you’ll do
- Collaborate with health system stakeholders to design and build data models and reporting solutions for quality, patient safety, patient satisfaction, and health system operations.
- Develop and maintain clinical service line and department patient experience, clinical, quality, and operational reports, scorecards, and databases used to improve processes.
- Support periodic external quality reporting for organizations such as Press Ganey, CMS, Vizient, and Leapfrog, including data validation, discrepancy analysis, market referencing, and benchmark establishment.
- Collect, analyze, and report data from multiple sources to produce actionable outputs for peers and leadership.
- Provide decision-support abstractions, including service-line reporting and other duties identified to help enable leadership decisions.
- Assist analysts, managers, clinicians, and executives with using health data effectively, including technical support and documentation for both technical and end users.
- Monitor adherence to data standards and provide support to clients across a broad range of technical expertise.
- Prepare and assist in presenting strategic process and outcomes metrics.
- Contribute to ETL (Extraction, Transformation, and Loading) processes to acquire and load data from internal and external sources.
- Extract, interpret, analyze, and prepare presentations for senior management (including patient experience, service line, DRG, and physician profiling).
- Help support patient experience and quality improvement processes and initiatives.
- Research external benchmark data to compare with internal benchmarks, then clearly manage and communicate benchmarking results.
- Serve as a liaison with Press Ganey, Vizient, or software vendors, including evaluating and implementing new reporting tools.
- Stay current on database and analytics technologies, methods, and standards, including participation in professional forums and ensuring compliance with applicable standards.
- Maintain and expand job knowledge through learning opportunities, professional publications, and professional organizations.
What you bring
- 3+ years of directly related work experience.
- Education: Bachelor degree in informatics, information technology, business, data science, or a related field.
- Ability to multi-task, prioritize, respond to urgent requests, and work under short time constraints.
- Ability to discuss topics in both clinical and financial terms.
- Skill in database and query design and development for modeling and reporting.
- Knowledge of Healthcare Informatics, Reporting, and Analytics.
- Familiarity writing complex queries for analysis using SQL, R, and Python.
- Familiarity with disease processes, care pathways, and medical terminology.
- Proficiency with Microsoft Excel spreadsheets and Access.
- Strong interpersonal, written, and verbal communication skills.
- Excellent problem-solving and analytical skills.
- Ability to work as a self-starter in both independent and team settings.
Tools you’ll use
- Qlik, Tableau, Power BI, SQL
- R, Python
- Microsoft Excel, Access
- ETL (Extraction, Transformation, and Loading)
Preferred qualifications
- Master’s degree in business administration or related field.
- Registered Nurse (RN).
- Experience in analysis, quality reporting, or decision support in the healthcare industry.
Working environment and equipment
Standard office environment with an option for remote work in select states. Standard computing equipment is provided.
Compensation
Commensurate with experience.