Healthcare Customer Service Specialist

BayCare Health System; Largo (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

BayCare Health System in Largo, FL is seeking a part-time Referrals Coordinator to enter new referrals and update patient information, including demographics, insurance and benefits. You will verify coverage with Medicare, Medicaid, Managed Care, Workers Comp and Commercial plans and secure authorizations for services with payers.

The role involves answering phones and emails, processing deliveries and creating delivery tickets, ensuring accurate billing and assisting patients with BCHC

Qualifications

• HS Graduate or GED required.
• Essential: Customer Service one year related.

Responsibilities

• Entering new referrals and updating existing patient information including demographics, insurance and benefit information.
• Verify insurance and benefits for Medicare, Medicaid, Managed Care, Workers Comp and Commercial Plans.
• Securing authorization for services provided by BayCare HomeCare from the payers.
• Answer telephones promptly and courteously.
• Responding to emails and voicemails promptly.
• Create a delivery ticket including securing all required information to provide quality service and an accurate bill.
• Assist patients by troubleshooting BCHC equipment over the telephone.

Education

HS Graduate or GED

Job description

BayCare Health System in Largo, FL is seeking a part-time Referrals Coordinator to enter new referrals and update patient information, including demographics, insurance and benefits. You will verify coverage with Medicare, Medicaid, Managed Care, Workers Comp and Commercial plans and secure authorizations for services with payers.

The role involves answering phones and emails, processing deliveries and creating delivery tickets, ensuring accurate billing and assisting patients with BCHC