Customer Service Representative - Collision of York

Ciocca Automotive Western Division; York (York County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the motor vehicle manufacturing industry is seeking a Customer Service Representative in York, PA. This role offers a supportive work environment and opportunities for advancement. Responsibilities include managing customer interactions, creating repair orders, and coordinating vehicle services. Ideal candidates will have strong communication skills and a professional demeanor.

Benefits

PTO and holidays

401(k) retirement plan with company matching

Industry-leading insurance coverage

Employee discounts on purchases and services

Qualifications

• Excellent listening and communication skills.
• Punctual and able to handle schedule flexibility.

Responsibilities

• Answer phones and greet prospects and customers.
• Create repair orders and purchase orders.
• Manage Accounts Receivable and collect payments.

Skills

Communication

Listening

Professional Appearance

Flexibility

Job description

Customer Service Representative - Collision of York

6 days ago - Be among the first 25 applicants

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Description

We have an immediate opening for an energetic, enthusiastic, and highly motivated administrative professional to join our growing and dynamic team! Are you a career-minded individual seeking a workplace to call home? At Ciocca Collision of York, you’ll have the opportunity to positively impact our customers and community while achieving your financial and career goals.

Qualifications

• Excellent listening and communication skills, outgoing and positive personality
• Punctual and able to handle schedule flexibility in a dynamic work environment
• Professional appearance
• Valid driver’s license and clean driving record

Responsibilities

• Answer phones, greet prospects and customers
• Create repair orders for scheduled vehicle repairs
• Create purchase orders for sublet vendors
• Schedule and confirm estimate and repair appointments with customers
• Coordinate towing for customers’ vehicles
• Manage Accounts Receivable and collect payments for repairs
• Work cooperatively with internal departments and insurance companies
• Communicate professionally, friendly, and efficiently with callers and visitors
• Type memos, correspondence, reports, and other documents

What We Offer

• Hourly pay
• Full-time employment
• PTO and holidays
• 401(k) retirement plan with company matching
• Industry-leading insurance coverage including medical, dental, prescription, and vision
• Opportunities for advancement within the Ciocca Automotive Family
• Employee discounts on purchases, repairs, services, and washes

At Ciocca Collision of York, our team members enjoy a supportive and collaborative work environment. Don’t miss this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing

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