Healthcare Congress Program Lead

Unbridled; Boston (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health & Dental Insurance

Vision Insurance

Life Insurance

401k Plan with Company Match

PTO & Holidays

Job summary

Unbridled seeks an experienced Senior Project Manager to lead planning and execution for domestic and international healthcare congresses and pharmaceutical meetings. You will manage end-to-end program delivery, budgets, and client partnerships, ensuring regulator-compliant processes and exceptional attendee experiences.

The role requires strong leadership, cross-functional coordination, and ability to handle multiple timelines in a fast-paced environment.

Qualifications

• 7+ years of domestic and international meeting or event planning experience, including complex healthcare congresses or pharmaceutical meetings
• Demonstrated experience managing US and international congresses, satellite symposia, exhibitions, ancillary meeting space, and related HCP or customer engagement programs
• Full-service pre-event and on-site planning experience, including hotel contracting, menu planning, meeting space, registration, rooming lists, transportation and manifests, vendor sourcing, and contract negotiation
• Experience leading large-scale on-site operations, including staff, travel director, vendor, and partner management
• Working knowledge of regulated healthcare environments, including hotel spend caps, HCP reporting and reimbursements, regulatory review and sign-off, EFPIA requirements, and applicable pharma codes
• Familiarity with pharmaceutical congress cadence, drug-development lifecycle, congress strategy alignment, and common industry terminology
• Experience managing high-volume accounts and programs with a mix of short and long lead times
• Strong budget creation,financial management, reconciliation, cost-savings tracking, and reporting capabilities
• Experience collaborating across creative, content, production, video, travel, gifting, registration, and other program workstreams
• Proficiencyin Cvent and Microsoft Office, including Word, Excel, PowerPoint, Teams, SharePoint, Outlook, and database management
• Excellent written, presentation, and client-facing communication skills, with the ability to build trusted relationships at all organizational levels
• Ability to lead teams, delegate effectively,maintainquality standards, manage multiple deadlines, and remain calm under pressure
• Comfort learningnew technologyand adapting to client-specific systems and processes
• Ability to stand for extended periods and lift or move boxes as needed during program operations
• Ability to travelapproximately 2-10daysper month on average; actual travel varies based on client requirements

Responsibilities

• Lead full-service planning and execution for domestic and international healthcare congresses and pharmaceutical meetings from kickoff through reconciliation
• Build and manage strong client relationships, serving as the primary day-to-day contact and providing proactive, consultative guidance throughout each program
• Translate clientobjectivesand congress strategy into detailed scopes, timelines, workplans, and operational standards
• Manage all program elements, including venue and hotel contracts, meeting space, menus and decor, ancillary meetings, attendee registration, rooming lists, transportation and manifests, and vendor sourcing
• Coordinate regulated planning requirements, including spend caps, HCP reporting and reimbursements, regulatory review and sign-off, and applicable industry codes
• Serve as the liaison across Unbridled departments and subcontracted partners responsible for creative, content, production, video, gifting, travel, and registration deliverables
• Lead detailed timeline management across all program workstreams,identifydependencies and risks, and drivetimelydecisions and follow-through
• Own program financials, including budget creation,accurateforecasting, change management, cost-savings tracking, invoice review, reconciliation, and reporting
• Understand and execute within applicable master service agreements, statements of work, and client-specific operating requirements
• Oversee Cvent strategy and execution, including sourcing, registration, website development, reporting, and forward planning
• Plan and conduct site inspections and planning trips with clients, venues, vendors, and internal partners
• Direct on-site operations, act as the primary client contact, manage changes, and lead travel directors, staff, vendors, and cross-functional teams
• Create andmaintainaccurateprogram resumes, operational documentation, status reporting, and post-program deliverables
• Support quarterly and year-end reporting, including congress activity, destinations, attendance, program costs, cost savings, and other client-defined measures
• Model senior-level project leadership by setting clear expectations, delegating effectively, coaching team members, and holding contributors accountable for quality and deadlines
• Learn, understand, and clearly representUnbridled'sfull suite of services whileidentifyingopportunities to strengthen the client experience
• Embody the Unbridled brand and culture

Skills

Meeting planning

Client relationship management

Cross-functional collaboration

Tools

Cvent

Microsoft Office

Job description

Unbridled seeks an experienced Senior Project Manager to lead planning and execution for domestic and international healthcare congresses and pharmaceutical meetings. You will manage end-to-end program delivery, budgets, and client partnerships, ensuring regulator-compliant processes and exceptional attendee experiences.

The role requires strong leadership, cross-functional coordination, and ability to handle multiple timelines in a fast-paced environment.