Healthcare Collections Specialist I

Baylor Scott & White Health; Hartford (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Baylor Scott & White Health is seeking a Collector to perform collection activities for assigned accounts under supervision. You will contact patients and insurance representatives by phone or mail to check claim status and counsel patients on financial arrangements.

Responsibilities include maintaining collection files, performing write-offs when necessary, and providing documentation for approval. The role supports the Billing and Collections workflow within a healthcare system committed to

Qualifications

• H.S. Diploma or GED equivalent.
• 1 year of experience in a related role.

Responsibilities

• Performs collection activities for assigned accounts and contacts patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.
• Contacts patients and insurance representatives by phone or mail to check claim status and counsel patients on financial arrangements.
• Maintains collection files on the accounts receivable system and enters detailed records for follow-up.

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Collector to perform collection activities for assigned accounts under supervision. You will contact patients and insurance representatives by phone or mail to check claim status and counsel patients on financial arrangements.

Responsibilities include maintaining collection files, performing write-offs when necessary, and providing documentation for approval. The role supports the Billing and Collections workflow within a healthcare system committed to