Healthcare Collections Specialist

United Surgical Partners International, Inc; Chattanooga (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Opportunities for professional growth

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off (PTO)

Company Paid Holidays

Employee Assistance Programs

Health Savings Account / Flexible Sp…

Job summary

United Surgical Partners International, Inc. is seeking a Full-Time Collections Coordinator at Chattanooga Pain Surgery Center to manage delinquent claims and reimbursement processes.

The role requires strong communication with patients and insurers, plus independent work within the business office to support timely payments. As part of USPI’s business office, you will collaborate with team members, handle credit balances, and ensure compliance with policies while maintaining patient

Qualifications

• Minimum High School Diploma or equivalent (Associate’s degree preferred).
• Longevity in past roles – we value stability and commitment.
• Experience in Medical Collections, Revenue Cycle, Or Billing Preferred.
• Strong attention to detail and ability to work independently.
• Excellent communication and problem-solving skills.

Responsibilities

• Follow up on delinquent surgery center claims, with an expected daily claim volume.
• Interact with insurance carriers to interpret contracts and determine reimbursement.
• Communicate with patients regarding out-of-pocket amounts and balance information.
• Identify accounts with under- or over-payments and issue credit balance information as needed.
• Maintain professionalism and confidentiality while coordinating with team, patients, and carriers.

Skills

Excellent communication

Negotiation skills

Attention to detail

Problem-solving skills

Team player

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

United Surgical Partners International, Inc. is seeking a Full-Time Collections Coordinator at Chattanooga Pain Surgery Center to manage delinquent claims and reimbursement processes.

The role requires strong communication with patients and insurers, plus independent work within the business office to support timely payments. As part of USPI’s business office, you will collaborate with team members, handle credit balances, and ensure compliance with policies while maintaining patient