Healthcare Collections & Billing Specialist

Optum; San Juan (PR); On-site; USD 37,000 - 50,000; Full time

Job summary

UnitedHealth Group is seeking a Collections and/or Billing Representative to support accurate billing and timely payments in a fast-paced health-care setting. You will review claims, interpret explanations of benefits, and collaborate with payors and internal teams for precise resolution.

The role requires 6+ months in collections or healthcare claims, strong MS Office skills, and bilingual English/Spanish. This is a full-time position with standard weekday hours and potential overtime.

Qualifications

• 6+ months of experience in collections, billing or healthcare claims.
• Proficiency with Windows and Microsoft 365 tools.
• Professional proficiency in English and Spanish.

Responsibilities

• Follow SOPs to reduce accounts receivable and improve cash flow.
• Verify eligibility and claim status using payer portals.
• Review and resolve denied claims with accuracy.
• Communicate with back-end departments about claim issues.
• Handle data entry and adjudication tasks.

Skills

Experience in collections

Healthcare claims

Windows skills

MS Office

Bilingual English/Spanish

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

UnitedHealth Group is seeking a Collections and/or Billing Representative to support accurate billing and timely payments in a fast-paced health-care setting. You will review claims, interpret explanations of benefits, and collaborate with payors and internal teams for precise resolution.

The role requires 6+ months in collections or healthcare claims, strong MS Office skills, and bilingual English/Spanish. This is a full-time position with standard weekday hours and potential overtime.