Healthcare Client Success & Sales Support

Lone Star Group; Houston (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

Lone Star Group in Houston, TX is seeking a Sales Support Specialist to provide critical support for healthcare clients. This role involves managing client communications, ensuring outstanding service delivery, and collaborating with sales and operational teams.

The ideal candidate has 2-5 years of experience in customer service or sales support, and is skilled in CRM systems and Microsoft Office. A valid driver's license is also required.

Qualifications

• 2-5 years in customer service, sales support, or client-facing support roles.
• Experience in healthcare technology is preferred.
• Ability to travel locally and have a valid driver's license.

Responsibilities

• Follow company processes to ensure product quality and delivery.
• Handle inbound and outbound customer calls on various topics.
• Maintain client communication and document interactions.
• Identify opportunities for additional products and services.

Skills

Strong communication and interpersonal skills

Highly organized with strong attention to detail

Customer-focused

Education

High School Diploma or equivalent

Associate degree preferred

Tools

CRM systems

Microsoft Office Suite

Job description

Lone Star Group in Houston, TX is seeking a Sales Support Specialist to provide critical support for healthcare clients. This role involves managing client communications, ensuring outstanding service delivery, and collaborating with sales and operational teams.

The ideal candidate has 2-5 years of experience in customer service or sales support, and is skilled in CRM systems and Microsoft Office. A valid driver's license is also required.