Healthcare Client Partner

Slalom, LLC; Chicago (IL); On-site; USD 170,000 - 220,000; Full time

Benefits offered by this job

Bonus eligibility

401(k) with match

Health insurance

Dental & vision insurance

Well-being reimbursement

Disability coverage

Job summary

Slalom, LLC in Chicago seeks a Client Partner to grow the Healthcare & Life Sciences portfolio with a focus on retail pharmacy. This director-level role leads opportunities, pre-sales, and client service while guiding delivery teams to align with regulatory and patient outcomes.

You will develop annual account plans, drive revenue growth, and collaborate with cross‑practice teams to deliver integrated HCLS solutions.

Qualifications

• 5+ years in Healthcare & Life Sciences (provider, payer, retail pharmacy, or life sciences) OR 5+ years at a leading consulting firm with HCLS focus.
• MBA, MHA, MPH or equivalent advanced degree preferred.
• Experience selling to senior HCLS executives (C‑suite, pharmacy leaders, clinical ops, digital/IT leaders).

Responsibilities

• Identify and lead opportunities within managed healthcare and life sciences accounts including health systems, payers, providers, and retail pharmacy organizations.
• Sell to and create new opportunities across HCLS (clinical, operational, digital, data, regulatory initiatives).
• Own and manage full lifecycle of pre-sales motions for advisory and delivery work in HCLS.
• Maintain presence in the HCLS market to position Slalom as a top strategy, business, and technology partner.
• Drive account growth with annual account plans and cross-sell / up-sell strategies.
• Guide delivery teams to ensure execution aligned with client goals, regulatory requirements and patient experience.
• Partner with clients to influence strategic direction and identify growth opportunities for HCLS offerings.
• Lead from the front on active engagements in roles such as client service lead, delivery lead, SME or accountable executive.
• Provide governance across all HCLS engagements and manage portfolio health (utilization, revenue, gross profit, pipeline).
• Collaborate with practices (tech, data, experience, organizational effectiveness) to bring integrated HCLS solutions to market.
• Develop market viewpoints on emerging HCLS trends and challenges for clients.

Job description

Description and Requirements

Job Description

Our Healthcare & Life Sciences (HCLS) team helps organizations redefine what's possible, shape the future, and achieve meaningful results. We focus on high-impact initiatives, meeting clients where they are to uncover business needs and deliver measurable outcomes. Our teams go beyond expectations, helping clients navigate ambiguity and risk with confidence while driving transformative change. Slalom is actively seeking a Client Partner in Chicago to grow the Slalom brand within our HCLS portfolio, with a particular focus on retail pharmacy. This Client Partner will lead efforts to solve some of the industry's most pressing challenges, leveraging the full breadth of Slalom's services and capabilities. This opportunity is targeted at the Director level. Do you thrive on partnering closely with clients to set strategic direction, deliver innovative solutions, and shape the future? We'd love to get to know you. Candidates must be located within a reasonable commuting distance of the Chicago metropolitan area.

What You'll Do

• Business Development: Identify and lead opportunities within our managed healthcare and life sciences accounts, including health systems, payers, providers, and retail pharmacy organizations.
• Comfortably sell to and create new opportunities across the HCLS portfolio, spanning clinical, operational, digital, data, and regulatory initiatives.
• Own and manage the full lifecycle of a consulting sales process and all steps in the pre-sales motions for advisory and delivery work in HCLS.
• Maintain an ongoing presence in the HCLS market to establish Slalom as a top-of-mind strategy, business, and technology consulting partner for healthcare and life sciences clients.
• Client Service and Delivery Leadership: Drive account growth by developing annual account plans for HCLS clients and executing strategies that drive new sales and deepen existing relationships.
• Guide delivery teams to ensure strong execution that is aligned with client goals, clinical outcomes, regulatory requirements, and patient/member experience.
• Utilize your deep HCLS industry knowledge to partner with clients, influence strategic direction, and identify ways Slalom can help them achieve business and clinical objectives.
• Lead from the front through billable roles on active engagements-such as client service lead, delivery lead, SME, engagement lead, or accountable executive.
• Provide oversight and governance across all sold/managed HCLS engagements.
• Operate a fiscally healthy portfolio, managing levers such as utilization, revenue, gross profit, and pipeline.
• Portfolio Leadership (HCLS): Assist in developing the HCLS industry strategy and business plan for the portfolio, with a focus on growth in key segments such as provider, payer, life sciences, and retail pharmacy.
• Collaborate with other practices (e.g., technology, data, experience, organizational effectiveness) to bring integrated HCLS solutions to market.
• Identify opportunities for growth and maturation of Slalom's HCLS offerings and help set the direction for that evolution.
• Provide thought leadership to clients by developing market points of view on emerging HCLS trends, challenges, and innovations.

What You'll Bring

Industry Background / Knowledge (Healthcare & Life Sciences)

• Deep understanding in at least one of the following sub-industries: provider (health systems, hospitals, physician groups), payer (health plans), retail pharmacy, or life sciences (pharma/biotech/medtech).
• Strong knowledge of healthcare and life sciences market structure (care delivery models, reimbursement, value-based care, ecosystem partners, enabling technologies, and relevant regulatory topics).
• Lead and participate in complex discussions with professionals and senior executives across health systems, payers, retail pharmacy chains, life sciences organizations, and regulatory/standards bodies-translating industry trends and data-driven insights into actionable strategies.
• A minimum of 5 years of experience in Healthcare & Life Sciences (provider, payer, retail pharmacy, or life sciences) OR a minimum of 5 years' experience within a leading consulting firm with a primary focus on HCLS functions and clients.
• MBA, MHA, MPH, or equivalent advanced degree preferred.
• Comfortable working with and selling to senior HCLS executives (e.g., C-suite, service line leaders, pharmacy leaders, clinical operations, digital/IT leaders).
• You must live within a commutable distance of the Chicago metropolitan area.

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Director is $170,000 to $220,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. Wearecommittedtopaytransparencyandcompliancewithapplicablelaws. Ifyouhavequestionsorconcernsaboutthepayrangeorothercompensationinformationinthisposting,pleasecontactusat:[e-mail],thisrecipientisnotabletosupportrecruitmentinquiriesbeyondthispurpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empowerourinnovativeteamsthroughuniqueperspectivesandexperiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans's status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of this selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.