Healthcare Clerical Support Specialist (Bilingual)

Eligibility Consultants, Inc. (ECI); Richardson (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401k with employer match

Paid Time Off (PTO)

Job summary

Eligibility Consultants, Inc. (ECI) is seeking a Clerical Support to assist multiple departments from the Central Business Office, reporting to the director. The role involves front desk duties, mail handling, patient and agency calls, data entry, and document processing.

The ideal candidate will have a high school diploma, basic MS Office skills, and a helpful, patient service mindset. Bilingual English/Spanish is a plus; a team-oriented environment is emphasized.

Qualifications

• High School diploma or GED required.
• Bilingual English/Spanish a plus.
• Basic knowledge of Microsoft Office (Outlook, Word, Excel).
• Prior customer service experience is a plus.

Responsibilities

• Attends ECI reception/front desk.
• Receives/distributes mail; answers inbound calls and contacts patients or agencies.
• Data entry, indexing, scanning, faxing, coding reports.
• Assist with application completion and forms requests.
• Maintain HIPAA confidentiality and professional communications.

Skills

Compassionate

Strong communication

Team player

Troubleshooting

Active listening

Education

High School diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Eligibility Consultants, Inc. (ECI) is seeking a Clerical Support to assist multiple departments from the Central Business Office, reporting to the director. The role involves front desk duties, mail handling, patient and agency calls, data entry, and document processing.

The ideal candidate will have a high school diploma, basic MS Office skills, and a helpful, patient service mindset. Bilingual English/Spanish is a plus; a team-oriented environment is emphasized.