Healthcare Case Manager

ATC; Indianapolis (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

ATC in Indianapolis, Indiana seeks a data entry and surveillance support role focused on collecting and entering data, educating stakeholders, and coordinating with local health departments to manage lead-poisoned children cases across the state.

The role supports state case managers on non-confirmed cases, audits entries, monitors results, investigates reporting issues, and assists with daily processes to ensure timely case management and accurate data in IDOH systems.

Responsibilities

• Support state case managers on non-confirmed cases. Track these cases in the state’s case management system ensuring local health departments are opening, updating, and closing cases as appropriate
• Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
• Enter and monitor lead results that are reported to the State
• Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
• Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
• Monitor and address tasks related to case management queues (including document review, approval, and closure)
• Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
• Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.

Job description

Role Summary:

This role focuses on data collection, entry, education, surveillance support and coordination with local health departments and other healthcare agencies. The role completes many of the day-to-day tasks required in order to ensure local health departments can actively manage cases of lead poisoned children throughout the state.

Key Responsibilities:

• 1.Support state case managers on non-confirmed cases. Track these cases in the state’s case management system ensuring local health departments are opening, updating, and closing cases as appropriate
• 2.Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
• 3.Enter and monitor lead results that are reported to the State
• 4.Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
• 5.Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
• 6.Monitor and address tasks related to case management queues (including document review, approval, and closure)
• 7.Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
• 8.Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.