Case Manager | Director | Manager | RN / LCSW

Serenity Med Search; Portland (OR); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Top-tier employer-paid health benefits

Leadership role with room for professional growth

Collaborative and mission-driven hospital environment

Opportunity to make a meaningful impact on patient care

Job summary

A leading healthcare service provider in Portland, Oregon, seeks a Case Management Manager to lead their team. You will oversee case management processes and ensure high-quality patient care. Ideal candidates will have an RN or MSW, supervisory experience, and knowledge of healthcare regulations. Enjoy competitive health benefits and the opportunity to make a direct impact on patient outcomes.

Qualifications

• Minimum 2 years in case management in a hospital/healthcare setting.
• Prior supervisory or management experience.
• Familiarity with insurance regulations, discharge planning, and clinical documentation.

Responsibilities

• Supervise and mentor case managers, RN case workers, and social workers.
• Review patient charts and ensure proper documentation and levels of care.
• Coordinate communication between departments and third-party payers.
• Monitor and improve care transition processes and discharge planning.
• Lead performance improvement projects and track key departmental metrics.

Skills

Strong leadership and mentoring abilities

Excellent communication and interpersonal skills

Deep understanding of healthcare regulations, discharge planning, and payer policies

Organizational and time management expertise

Ability to collaborate with interdisciplinary teams and external agencies

Education

Graduate of an accredited nursing school or master’s degree in social work

BSN or MSW

Certification in Case Management (e.g., ACM, CCM, CPHQ)

Job description

Case Manager - Manager (RN / MSW)

Join a mission-driven healthcare team where leadership meets impact. We are seeking a highly motivated and experienced Case Management Manager to lead our dynamic Case Management team. In this leadership role, you’ll ensure the coordination of high-quality, cost-effective patient care through efficient case review, resource management, discharge planning, and communication with third-party payers.

This is a great opportunity for a nursing or social work professional with leadership experience to make a direct impact on patient outcomes and healthcare delivery.

Key Responsibilities

• Supervise and mentor case managers, RN case workers, and social workers
• Review patient charts and ensure proper documentation and levels of care
• Coordinate communication between departments and third-party payers
• Monitor and improve care transition processes and discharge planning
• Lead performance improvement projects and track key departmental metrics
• Manage department budget, operations, and staffing
• Develop and implement case management policies and procedures
• Ensure compliance with regulatory and accreditation standards
• Serve as second-level reviewer for discrepancies in level of care decisions
• Maintain current knowledge of healthcare trends, policies, and case management best practices

Qualifications

Education (Required):

• Graduate of an accredited nursing school or master’s degree in social work (MSW) or related field

Education (Preferred):

• BSN or MSW
• Certification in Case Management (e.g., ACM, CCM, CPHQ)

Licensure/Certifications:

• RN License (Oregon) OR LCSW/LMSW (Oregon)
• Case Management/CPHQ certification preferred (required within 2 years of hire)

Experience:

• Minimum 2 years in case management in a hospital/healthcare setting
• Prior supervisory or management experience
• Familiarity with insurance regulations, discharge planning, and clinical documentation

Skills & Traits

• Strong leadership and mentoring abilities
• Excellent communication and interpersonal skills
• Deep understanding of healthcare regulations, discharge planning, and payer policies
• Organizational and time management expertise
• Ability to collaborate with interdisciplinary teams and external agencies

Why Join Us?

• Top-tier employer-paid health benefits
• Leadership role with room for professional growth
• Collaborative and mission-driven hospital environment
• Opportunity to make a meaningful impact on patient care and hospital operations

Ready to lead a team making a difference every day?

Apply now to join us as our next Case Management Manager.