Healthcare Care Coordinator & Advocate

New York Foundling; New York (NY); On-site; USD 29,000 - 30,000; Full time

Job summary

The New York Foundling in New York, NY seeks a Medical Access Program (MAP) Coordinator to oversee medical care coordination for individuals, ensuring timely appointments and health advocacy. You will help families navigate healthcare, while maintaining sensitive health information and coordinating with clinical teams.

Responsibilities include arranging transportation, documenting interactions, and supporting care coordination.

Qualifications

• High school diploma or GED; healthcare-related certification a plus.
• Valid driver’s license with 6 months of experience and 6 or fewer points.
• Minimum 1 year of experience in healthcare coordination or patient advocacy.
• Strong organizational, communication, and interpersonal skills.
• CPR/First Aid certification preferred; disability services training a plus.
• Commitment to compassionate care for persons with developmental disabilities.

Responsibilities

• Schedule and coordinate medical appointments, including primary care visits, specialist consultations, therapy sessions, and tests.
• Provide or arrange transportation for persons to and from medical appointments.
• Advocate for healthcare rights and needs of persons with developmental disabilities.
• Maintain accurate records of medical appointments, diagnoses, medications, and treatment plans; report findings.
• Provide information and education on procedures, medications, and preventive care to promote health literacy.
• Respond to medical emergencies or crisis during appointments and coordinate follow-up care.

Skills

Organizational skills

Communication skills

Interpersonal skills

Patient advocacy

Crisis intervention

Healthcare coordination

Education

High School Diploma / GED

Driver's License

Job description

The New York Foundling in New York, NY seeks a Medical Access Program (MAP) Coordinator to oversee medical care coordination for individuals, ensuring timely appointments and health advocacy. You will help families navigate healthcare, while maintaining sensitive health information and coordinating with clinical teams.

Responsibilities include arranging transportation, documenting interactions, and supporting care coordination.