Healthcare Call Center Agent: Claims & Member Support

Employ-Temps; Uniontown (Fayette County); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Direct Deposit

Weekly Pay

Job summary

Employ-Temps is hiring a Call Center Account Representative in Uniontown, OH. You will be the frontline contact for members, providers, and clients, guiding them through health and disability plan claims and resolving inquiries with professional service.

This role requires at least 1 year in a call center, solid communication skills, and familiarity with Microsoft Office. The position is on-site with benefits including health, dental, and vision insurance once hired.

Qualifications

• 1 year of experience in a call center environment.
• Excellent communication skills with a professional demeanor.
• Proficiency with Microsoft Office Suite.
• Basic understanding of medical terminology.
• Positive attitude and cooperative work ethic.

Responsibilities

• Handle inbound calls from members, providers, and clients.
• Assist with health and disability plan claim inquiries.
• Provide accurate information and support to resolve issues efficiently.
• Document interactions thoroughly in company systems.
• Assist with training new team members and cover various duties as needed.

Skills

Call center experience

Communication skills

Teamwork

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Employ-Temps is hiring a Call Center Account Representative in Uniontown, OH. You will be the frontline contact for members, providers, and clients, guiding them through health and disability plan claims and resolving inquiries with professional service.

This role requires at least 1 year in a call center, solid communication skills, and familiarity with Microsoft Office. The position is on-site with benefits including health, dental, and vision insurance once hired.