Clinical Informatics Analyst (US)

First Roles; Boston (MA); On-site; USD 80,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Professional development

Job summary

First Roles is seeking a Clinical Informatics Analyst to bridge clinical care, health IT, and data-driven decision making in a fast-paced environment. The role focuses on optimizing EHR functionality, improving workflows, and ensuring data quality to support patient care outcomes.

The ideal candidate has hands-on experience with EHRs, clinical workflows, and healthcare data analysis, plus strong communication with clinicians and IT teams.

Qualifications

• Bachelor's degree in health informatics or related field.
• 3–6 years in clinical informatics or healthcare IT.
• 2–3 years hands-on with EHR/EMR systems.
• Experience with clinical data analysis and reporting.
• Strong analytical and problem-solving skills.
• Excellent communication across stakeholders.

Responsibilities

• Analyze and optimize EHR systems to meet clinical needs.
• Map and improve clinical workflows for efficiency.
• Develop reports and dashboards on clinical metrics.
• Support testing, implementations, and go-live activities.
• Collaborate with clinicians, IT, and analytics teams.
• Ensure data quality and regulatory compliance.

Skills

EHR analysis

Clinical workflow

Data analysis

Stakeholder communication

Healthcare IT

Education

Bachelor's degree in Health Informatics or related field

Master's degree in Health Informatics

Tools

SQL

Excel

Power BI

Tableau

Job description

Clinical Informatics Analyst

Locations: Boston, MA | Atlanta, GA

Salary Range: $80,000–$135,000 per year

Job Type: Full-Time

Department: Clinical Informatics / Healthcare IT

Experience Level: Mid-Level to Senior-Level

Position Overview

We are seeking a skilled and analytical Clinical Informatics Analyst to bridge the gap between clinical care delivery, healthcare technology, and data-driven decision‑making. The ideal candidate will have hands‑on experience with Electronic Health Records (EHRs), clinical workflows, healthcare data analysis, and clinical information systems.

In this role, you will collaborate with clinicians, healthcare administrators, IT professionals, and data teams to optimize EHR functionality, improve clinical workflows, enhance data quality, and support the effective use of healthcare technology. The successful candidate will combine clinical process knowledge with strong analytical and problem‑solving skills to improve operational efficiency, documentation accuracy, and patient care outcomes.

Key Responsibilities

1. EHR Systems Management and Optimization

• Analyze, configure, and optimize EHR systems to support clinical and operational requirements.
• Collaborate with clinical teams to assess system functionality and identify opportunities for improvement.
• Support EHR implementations, upgrades, enhancements, and system integrations.
• Troubleshoot EHR‑related issues and coordinate with technical teams to resolve system problems.
• Develop and maintain system documentation, workflows, and user support materials.
• Participate in system testing and validation to ensure functionality aligns with clinical needs.

2. Clinical Workflow Analysis

• Assess existing clinical workflows across departments to identify inefficiencies and documentation challenges.
• Map current‑state and future‑state workflows and recommend process improvements.
• Work with physicians, nurses, and other healthcare professionals to understand clinical requirements.
• Support workflow redesign initiatives that improve usability, efficiency, and patient safety.
• Evaluate the impact of EHR changes on clinical operations and user experience.
• Help standardize clinical documentation and processes across healthcare facilities.

3. Clinical Data Analysis and Reporting

• Analyze clinical and operational data to identify trends, performance gaps, and improvement opportunities.
• Develop reports and dashboards to monitor clinical quality indicators, workflow efficiency, and system utilization.
• Validate data accuracy, completeness, consistency, and integrity across clinical information systems.
• Support data‑driven initiatives related to patient outcomes, quality improvement, and operational performance.
• Collaborate with analytics teams to define metrics and generate actionable insights.
• Present analytical findings and recommendations to clinical and administrative stakeholders.

4. Clinical Systems Implementation and Testing

• Participate in the planning, testing, and deployment of clinical information system enhancements.
• Gather clinical requirements and translate them into functional specifications.
• Develop test scenarios and coordinate user acceptance testing (UAT).
• Document system defects, workflow issues, and enhancement requests.
• Validate system changes to ensure they meet clinical, operational, and regulatory requirements.
• Support go‑live activities, workflow transitions, and post‑implementation evaluations.

5. Clinical Stakeholder Collaboration and Training

• Serve as a liaison between clinical users, IT teams, application analysts, and organizational leadership.
• Conduct interviews and workshops to understand clinical workflows and system requirements.
• Provide training and guidance to clinical staff on EHR features, documentation standards, and workflow changes.
• Develop user guides, training materials, and standard operating procedures.
• Gather user feedback and recommend enhancements to improve system usability.
• Support change management initiatives and promote adoption of clinical technology.

6. Data Quality, Privacy, and Compliance

• Support the maintenance of accurate, complete, and reliable clinical data.
• Follow applicable healthcare privacy and security requirements, including HIPAA where applicable.
• Assist with clinical documentation audits and data quality assessments.
• Support compliance with organizational policies, clinical documentation standards, and applicable regulatory requirements.
• Identify data integrity issues and coordinate corrective actions with relevant stakeholders.
• Help ensure clinical information is accessible to authorized users and appropriately protected.

7. Continuous Improvement and Strategic Support

• Identify opportunities to improve clinical technology utilization and operational performance.
• Support quality improvement, patient safety, and clinical standardization initiatives.
• Monitor system performance and user adoption metrics.
• Participate in cross‑functional projects involving clinical applications, analytics, and healthcare IT.
• Stay informed about emerging clinical informatics practices, EHR capabilities, and healthcare technology trends.

Required Qualifications

• Bachelor's degree in Health Informatics, Clinical Informatics, Healthcare Administration, Nursing, Information Systems, Health Information Management, or a related field.
• 3–6 years of relevant experience in clinical informatics, EHR analysis, clinical systems support, or healthcare IT.
• At least 2–3 years of hands‑on experience working with EHR/EMR systems and clinical workflows.
• Demonstrated experience analyzing clinical processes and recommending workflow improvements.
• Experience with clinical data analysis, reporting, data validation, and performance metrics.
• Ability to gather clinical requirements and translate them into technical or functional specifications.
• Familiarity with healthcare privacy, data security, and clinical documentation requirements.
• Strong analytical, critical‑thinking, troubleshooting, and problem‑solving skills.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with clinical, administrative, and technical stakeholders.

Preferred Qualifications

• Master's degree in Health Informatics, Clinical Informatics, Healthcare Administration, Nursing Informatics, or a related discipline.
• Experience with major EHR platforms such as Epic, Oracle Health/Cerner, MEDITECH, or similar systems.
• Clinical background or experience working directly with physicians, nurses, or other healthcare professionals.
• Familiarity with healthcare interoperability standards such as HL7 and FHIR.
• Experience with SQL, Microsoft Excel, Power BI, Tableau, or other data analysis and visualization tools.
• Knowledge of clinical terminology standards such as SNOMED CT, LOINC, and ICD‑10.
• Familiarity with clinical decision support systems, computerized provider order entry (CPOE), and electronic medication management.
• Relevant certifications in health informatics, clinical applications, or EHR platforms.

Technical Skills

• EHR/EMR Systems: Clinical documentation, order entry, workflow configuration, and system optimization.
• Clinical Workflow Analysis: Process mapping, gap analysis, workflow redesign, and requirements documentation.
• Data Analysis: Data validation, trend analysis, performance measurement, and reporting.
• Reporting Tools: Microsoft Excel, Power BI, Tableau, or comparable platforms.
• Healthcare Interoperability: Understanding of HL7, FHIR, and clinical data exchange concepts.
• Testing and Implementation: Test planning, UAT, issue tracking, and go‑live support.
• Documentation: Functional specifications, workflow diagrams, user guides, and standard operating procedures.

Key Competencies

• Clinical workflow optimization
• Healthcare information systems expertise
• Analytical thinking and attention to detail
• Clinical data quality and integrity
• Cross‑functional communication
• Stakeholder engagement and collaboration
• Change management and user adoption
• Patient safety and quality improvement
• Project coordination and time management
• Technical troubleshooting and problem resolution

Compensation and Benefits

• Annual salary: $80,000–$135,000, depending on experience, qualifications, location, and responsibilities.
• Health, dental, and vision insurance, subject to employer offerings.
• Paid time off and company holidays, according to organizational policy.
• Retirement savings plan, if offered.
• Professional development and continuing education opportunities.
• Potential performance‑based incentives, depending on the employer's compensation structure.

Work Location and Schedule

• Location options: Boston, Massachusetts, or Atlanta, Georgia.
• Employment status: Full‑time.
• Schedule: Standard business hours, with occasional flexibility for system implementations, testing, training, and go‑live support.
• Work arrangement: On‑site, hybrid, or remote, depending on organizational requirements and approved location policies.

Performance Expectations

• Improvements in clinical workflow efficiency and EHR usability.
• Accuracy, completeness, and reliability of clinical data.
• Timely completion of reporting, testing, and system enhancement activities.
• Successful implementation and adoption of clinical system improvements.
• Stakeholder satisfaction and effectiveness of user training.
• Compliance with applicable privacy, security, and documentation standards.
• Contributions to clinical quality improvement and patient safety initiatives.

The employer is committed to providing equal employment opportunities to qualified applicants in accordance with applicable federal, state, and local employment laws.

Note: Experience requirements, compensation, benefits, and work arrangements should be adjusted to reflect the employer's actual requirements and policies.