Business Analyst

Berkley Medical Management Solutions (a Berkley Company); Dallas (TX); On-site; USD 65,000 - 88,000; Full time

Job summary

Berkley Medical Management Solutions (BMMS) is seeking a Business Analyst to drive requirements, document IT specifications, and support process improvements in our workers’ compensation management environment.

The role emphasizes collaboration across business and IT teams, mentoring junior analysts, and delivering BRDs, PS&Ps, and workflow documents. A bachelor’s degree is preferred, with a certification in business analysis a plus.

Qualifications

• 2-4 years in a business analyst role with increasing responsibility.
• Workers’ compensation, medical billing, or managed care experience strongly desired.
• Ability to manage multiple complex assignments independently.
• Experience documenting IT specifications.

Responsibilities

• Determine business analysis work required during project planning and process improvement.
• Elicit and document business requirements, including BRDs, P&Ps, and IT specs.
• Analyze requirements for clarity and scope alignment with business need.
• Contribute to test design, planning, and validation.
• Mentor Associate Business Analysts and identify process improvements.

Skills

Business analysis

Workers’ compensation experience

Managed care experience

IT specifications writing

Office software proficiency

Education

Bachelor’s Degree preferred

Certificate in Business Analysis

Tools

MS Word

MS Excel

MS PowerPoint

MS Visio

Job description

Company Details

Berkley Medical Management Solutions (BMMS) provides a different kind of managed-care service for W.R. Berkley Corporation. We believe focusing on an injured worker’s successful and speedy return to work is good for people and good for Berkley’s insurance operating units. BMMS was first started in 2014 by reimagining the relationship between medical need and technology to deliver the best outcome for injured workers and Berkley’s operating units. Our goal was clear: combine solid clinical practices, proven return-to-work strategies and robust software into one system for seamless management of workers’ compensation cases.

Company Details

Berkley Medical Management Solutions (BMMS) provides a different kind of managed-care service for W.R. Berkley Corporation. We believe focusing on an injured worker’s successful and speedy return to work is good for people and good for Berkley’s insurance operating units. BMMS was first started in 2014 by reimagining the relationship between medical need and technology to deliver the best outcome for injured workers and Berkley’s operating units. Our goal was clear: combine solid clinical practices, proven return-to-work strategies and robust software into one system for seamless management of workers’ compensation cases.

To get it right, we started with a flexible technology platform that allowed for impressive customization without sacrificing the ability for expansion and continued innovation.

We deploy integrated systems to give W.R. Berkley Companies recommendations and professional services for managing each individual case in an efficient and appropriate manner.

The power of our technology takes medical bill-review services and clinical advisory services to a new level.

Our unique marriage of technology, software platforms, data analytics and professional services ensures we provide Berkley’s operating units with reliable results, and reduced time and expenses associated with case management.

Responsibilities

• Determine business analysis work that will be required during the planning phase of projects and process improvement efforts.
• Elicit and document business requirements for projects, including core product build & enhancements and implementations; business process workflows, service management issues; &/or identified opportunities for improvement. Requirements may include but are not limited to those that result in business and IT-based solutions including coding, configuration, EDI, reporting, process workflow, etc. These may impact BMMS only or BMMS’ vendors &/or Berkley sister company systems/programs. Elicitation activities include leading large groups of diverse people within all levels of the organizations through detailed requirements gathering sessions.
• Analyze business requirements to verify clarity and completeness with business owners; validate every requirement gathered belongs within the scope of project or assignment by comparing it to the stated business need & objective; confirm & document assumptions and constraints.
• Analyze proposed solutions with the business owner and impacted IT &/or operational areas for clarity and completeness. Solutions may include changes or enhancements to systems/programs &/or operational workflows and may have impacts only internal to BMMS, to BMMS’ vendors, &/or to Berkley sister companies.
• Document high-level business requirements and/or detailed IT specifications using department-approved templates/formats (where applicable) to produce requirements artifacts that may include: Business Requirements Documents (“BRDs”), Policy & Procedure documents (“P&Ps”), IT Functional Specifications/User Stories, Report Specifications, Workflow Documents (Visios).
• Contribute to test design, planning, scenario-building, and validation.
• For service management issues: Identify root cause(s); lead resolution for specific issues; document issue, progress, and resolution clearly/completely in accordance with department standards; follow‑up on root cause and lead root cause resolution with necessary business owner escalations & approvals.
• Assist department in fulfilling goals and objectives by carrying‑out other duties as assigned.
• Mentor Associate Business Analysts.
• Identify areas for improvement in department processes and raise recommendations to management.

Qualifications

• Minimum 2-4 years of experience in a business analyst role with similar functions demonstrating increasing level of responsibility over time required.
• Workers’ compensation, medical billing, or managed care service industry experience strongly desired.
• Demonstrated ability to successfully manage multiple complex assignments at one time employing multiple of the position’s essential functions independently.
• Experience managing requirements within the scope of a project required.
• Experience with writing detailed IT specifications strongly desired.
• Ability to operate computers including working knowledge of major Microsoft Office applications including MS Word; Excel; Power Point; Visio.

Education Requirement

• Bachelor’s Degree preferred, Certificate in Business Analysis a plus.

Additional Company Details

The Company is an equal employment opportunity employer.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

Salary Range: $65,000-$88,000

• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

Travel Requirements

Domestic U.S. travel required (up to 10% of time)