LHH Recruitment Solutions is partnering with a respected healthcare services organization to identify a detail-oriented Healthcare Billing Specialist. This position is responsible for managing resident accounts, overseeing third-party and private pay billing, administering collections activities, and maintaining accurate financial records. The ideal candidate will have experience with long-term care, post-acute care, or similar healthcare reimbursement environments. This position is direct hire/permanent placement and will pay between $50K and $70K annually.
Responsibilities
- Meet with residents, family members, and responsible parties to review account balances and explain financial responsibilities.
- Maintain accurate census and resident account information within the billing system.
- Manage collection efforts for outstanding private-pay balances and document all collection activity.
- Prepare and submit monthly billing to a variety of funding sources, including government programs, managed care plans, commercial insurance carriers, workers' compensation, and private-pay accounts.
- Monitor accounts receivable to ensure timely reimbursement and maintain accurate aging reports.
- Research and resolve unpaid claims, billing discrepancies, and delinquent accounts.
- Participate in regular accounts receivable review meetings with leadership to identify collection opportunities and financial risks.
- Post payments accurately and timely to resident accounts and maintain detailed account records.
- Perform monthly account reconciliations and assist with financial reporting activities.
- Review resident ledger balances regularly to ensure billing accuracy and appropriate account maintenance.
- Administer resident trust or personal funds in accordance with applicable regulations and organizational policies.
- Record and process ancillary charges and other billable services.
- Support month-end closing activities and other accounting functions as assigned.
Requirements
- Minimum of two years of healthcare billing experience in a skilled nursing, long-term care, rehabilitation, or similar post-acute care setting.
- Understanding of Medicare, Medicaid, managed care plans, commercial insurance, and healthcare reimbursement processes.
- Experience managing accounts receivable, collections, and aging reports.
- Ability to communicate professionally and confidently with residents, family members, and external payers regarding account balances and payment arrangements.
- Knowledge of collection procedures, including payment follow-up, demand notices, estate-related collections, or similar recovery processes.
- Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with billing software and Microsoft Office applications.
- Ability to work onsite and collaborate effectively with operational and financial teams.