Healthcare Billing & Compliance Manager

Marquis Health Consulting Services; West Chester (Chester County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement and culture commit

Company-sponsored life insurance

Employee assistance program (EAP)

Job summary

West Chester Rehabilitation and Healthcare Center seeks a Business Office Manager to lead the center’s financial operations, billing, Medicaid processes, and regulatory compliance in a full-time role. You will oversee billing, AR/AP, and financial records while ensuring top-tier service for residents and families.

You will supervise the business office staff, coordinate with department leaders, and drive process improvements to support resident care and financial stewardship in a respectful,

Qualifications

• Skilled Nursing experience required.
• Strong Medicaid experience including applications, eligibility screening, and documentation.
• Minimum of two years of bookkeeping or business office experience in healthcare.
• Experience in Long-Term Care, Rehabilitation, or Post-Acute Care preferred.
• Proficiency in Word, Excel, and Outlook.

Responsibilities

• Oversee daily Business Office operations including billing, collections, AR/AP, and financial records.
• Ensure accurate and timely resident billing, reimbursements, collections, and reporting.
• Maintain Medicaid processes: applications, eligibility, documentation, spend-downs, and requests.
• Track Medicaid applications from start to finish and prevent delays.
• Communicate with residents, families, caseworkers, and others about Medicaid docs.
• Ensure regulatory compliance for all business office activities.
• Partner with residents and families to answer billing questions and provide service.
• Monitor financial performance and assist with budgeting, audits, and month-end reporting.
• Collaborate with department leaders to improve processes.
• Maintain confidentiality of resident and business information.
• Supervise and train Business Office staff.

Skills

Medicaid experience

Billing processes

Customer service mindset

Strong communication

Attention to detail

Regulatory compliance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

West Chester Rehabilitation and Healthcare Center seeks a Business Office Manager to lead the center’s financial operations, billing, Medicaid processes, and regulatory compliance in a full-time role. You will oversee billing, AR/AP, and financial records while ensuring top-tier service for residents and families.

You will supervise the business office staff, coordinate with department leaders, and drive process improvements to support resident care and financial stewardship in a respectful,