Healthcare Billing & Collections Technician I

County of Riverside; Riverside (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

The County of Riverside's Temporary Assignment Program (TAP) seeks to fill multiple Temporary Revenue and Recovery Technician I positions to support the RUHS - Medical Center in Collections practices on the Customer Service Team in Riverside, CA.

Knowledge of hospital billing and collections is required; candidates with a Medical Billing Certification, at least four years of medical billing and collections experience, Epic experience, and Spanish bilingual proficiency are highly desirable.

Qualifications

• Experience in medical billing and collections.
• Knowledge of hospital billing practices.
• Spanish bilingual is highly desirable.

Responsibilities

• Answer incoming patient calls and assist with inquiries.
• Establish payment plans for patients.
• Verify insurance eligibility for government and private plans.
• Provide customer service support to internal and external clients; collect payments.
• Gather and verify financial information; use skip-tracing methods to locate debtors; pursue recovery by letter, phone, or interview.
• Explain regulations and obligations; set up payment schedules; monitor accounts for payment; recommend resolutions.
• Review incoming mail; draft correspondence; may receipt money;
• Assist with legal actions; may accompany to court hearings for unpaid debts.

Skills

Hospital billing knowledge

Spanish bilingual

Education

Medical Billing Certification

High school diploma or GED

Tools

Epic patient accounting system

Job description

The County of Riverside's Temporary Assignment Program (TAP) seeks to fill multiple Temporary Revenue and Recovery Technician I positions to support the RUHS - Medical Center in Collections practices on the Customer Service Team in Riverside, CA.

Knowledge of hospital billing and collections is required; candidates with a Medical Billing Certification, at least four years of medical billing and collections experience, Epic experience, and Spanish bilingual proficiency are highly desirable.