Healthcare AR Collector — Empathetic, High-Volume Collections

CVS Health; Phoenix (AZ); On-site; USD 23,000 - 39,000; Full time

Job summary

Omnicare is seeking an Accounts Receivable Collector to manage consumer balances and drive timely collections. You will contact customers by phone, email, and mail, review billing details, explain due dates, negotiate arrangements, and document activities in internal systems.

Responsibilities include resolving discrepancies, collaborating with internal teams, and meeting productivity and quality targets in a 40-hour week.

Qualifications

• 1 years in accounting/collections or similar role.
• Proficiency with Microsoft Office and billing systems.
• Arizona or Ohio residency; Arizona Time 7:00a0am3:30pm window.
• Willingness to work Monday to Friday.

Responsibilities

• Contact customers by phone, email, and written correspondence about past-due balances.
• Review account history, billing details, and payment status with customers.
• Explain balances, due dates, and resolution options clearly and professionally.
• Negotiate payment arrangements within approved guidelines.
• Document all collection activity and customer interactions accurately in systems.
• Follow up on issues, discrepancies, and escalations to drive resolution.

Skills

Communication skills

Microsoft Office proficiency

Billing systems familiarity

Education

High school diploma or GED

Associate3s degree

Tools

Billing systems

Microsoft Office

Job description

Omnicare is seeking an Accounts Receivable Collector to manage consumer balances and drive timely collections. You will contact customers by phone, email, and mail, review billing details, explain due dates, negotiate arrangements, and document activities in internal systems.

Responsibilities include resolving discrepancies, collaborating with internal teams, and meeting productivity and quality targets in a 40-hour week.