Healthcare AR Collections Specialist

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

The Accounts Receivable Follow Up Specialist at Baptist Memorial Health Care Corporation performs all collection and follow up activities with third party payers to resolve outstanding balances and secure accurate and timely adjudication. This position supports net and gross receivables, aging >90 days, cash collections, and denials resolution to meet AR performance goals.

The role emphasizes diligent documentation and timely closure of aged accounts in the EMR system.

Qualifications

• Experience in the healthcare setting or related coursework.

Responsibilities

• Perform online account status checks and contact payers for follow-up on outstanding balances.
• Document patient account notes in EMR with payment status and actions taken to secure payment.
• Submit appeals, correct account information, coordinate requests for medical records and posting adjustments to secure payment.
• Monitor and manage denials, ensure timely resolution and escalate issues as needed.

Skills

Typing

Communication skills

Financial counseling

Insurance billing

Customer service

Education

Healthcare administration/related coursework

Tools

Microsoft Office

10-key

Job description

The Accounts Receivable Follow Up Specialist at Baptist Memorial Health Care Corporation performs all collection and follow up activities with third party payers to resolve outstanding balances and secure accurate and timely adjudication. This position supports net and gross receivables, aging >90 days, cash collections, and denials resolution to meet AR performance goals.

The role emphasizes diligent documentation and timely closure of aged accounts in the EMR system.