Hospital Billing & AR Denials Specialist

Health & Hospital Corporation of Marion County; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Eskenazi Health in Indianapolis is seeking a Patient Account Representative II/Biller to ensure timely and accurate hospital billing, verify data, and support reimbursement and performance improvement initiatives. The role involves resolving credit balances, handling denials and edits, coordinating with payors and patients, and maintaining documentation across Epic, OnBase, and NThrive systems.

Experience in hospital AR, Medicare/Medicaid knowledge, and data entry skills are valued; a business

Qualifications

• Associate degree in business-related field preferred
• Two years of accounts receivable experience in a hospital billing environment or two to three years in a financial institution
• Previous denial management with Medicare, Medicaid, and Insurance is a plus
• Previous experience with billing Medicare, Medicaid, and Insurance is a plus
• Medical billing and coding certification a plus

Responsibilities

• Resolve credit balances for hospital accounts under regulatory guidelines
• Identify payor rejections and denials and implement process improvements
• Handle claim edits for low dollar hospital accounts
• Communicate with patients and insurers to obtain required information
• Maintain refunds and update weekly spreadsheets
• Research issues balancing and posting of patient revenue

Skills

Epic Systems

OnBase

NThrive

Denials management

Accounts receivable

Communication

Data entry

Problem solving

Education

Associate degree

Tools

Epic Patient Accounting

OnBase

NThrive

Job description

Eskenazi Health in Indianapolis is seeking a Patient Account Representative II/Biller to ensure timely and accurate hospital billing, verify data, and support reimbursement and performance improvement initiatives. The role involves resolving credit balances, handling denials and edits, coordinating with payors and patients, and maintaining documentation across Epic, OnBase, and NThrive systems.

Experience in hospital AR, Medicare/Medicaid knowledge, and data entry skills are valued; a business