Healthcare Appointment Scheduler – Patient Access Pro

Minnesota Urology; Coon Rapids (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Health Savings Account

Flexible Spending Account

Paid time off

Short Term Disability

Long Term Disability

Uniform reimbursement

Competitive Salary

Vacation

Job summary

Minnesota Urology is seeking an Appointment Scheduler to support patient access at our Coon Rapids and Fridley clinics. You will answer calls, schedule, reschedule, and cancel appointments, collect patient details, and coordinate with providers to optimize clinic flow.

As the first point of contact, you will maintain accurate patient records in the EHR, send reminders, and collaborate with clinical and administrative teams to resolve scheduling conflicts.

Qualifications

• Strong communication and empathetic patient interaction.
• Excellent organizational skills with attention to detail.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Answer incoming calls and assist patients with scheduling, rescheduling and cancellations.
• Gather patient information, identify appointment types, and coordinate scheduling.
• Update patient records and use EHR systems to manage reminders.
• Communicate with clinical and administrative teams to resolve conflicts.

Skills

Strong communication

Organizational skills

Customer service mindset

Team collaboration

Education

High School/GED

Tools

Scheduling software

Electronic health records

Job description

Minnesota Urology is seeking an Appointment Scheduler to support patient access at our Coon Rapids and Fridley clinics. You will answer calls, schedule, reschedule, and cancel appointments, collect patient details, and coordinate with providers to optimize clinic flow.

As the first point of contact, you will maintain accurate patient records in the EHR, send reminders, and collaborate with clinical and administrative teams to resolve scheduling conflicts.