Appointment Scheduler

Minnesota Urology; Coon Rapids (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Health Savings Account

Flexible Spending Account

Paid time off

Short Term Disability

Long Term Disability

Uniform reimbursement

Competitive Salary

Vacation

Job summary

Minnesota Urology is seeking an Appointment Scheduler to support patient access at our Coon Rapids and Fridley clinics. You will answer calls, schedule, reschedule, and cancel appointments, collect patient details, and coordinate with providers to optimize clinic flow.

As the first point of contact, you will maintain accurate patient records in the EHR, send reminders, and collaborate with clinical and administrative teams to resolve scheduling conflicts.

Qualifications

• Strong communication and empathetic patient interaction.
• Excellent organizational skills with attention to detail.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Answer incoming calls and assist patients with scheduling, rescheduling and cancellations.
• Gather patient information, identify appointment types, and coordinate scheduling.
• Update patient records and use EHR systems to manage reminders.
• Communicate with clinical and administrative teams to resolve conflicts.

Skills

Strong communication

Organizational skills

Customer service mindset

Team collaboration

Education

High School/GED

Tools

Scheduling software

Electronic health records

Job description

Job Duties

Appointment Scheduler (Healthcare) - Minnesota Urology

Minnesota Urology is hiring an Appointment Scheduler at both our Coon Rapids and Fridley Clinics, to support patient access and scheduling operations across our clinics. This role is ideal for someone who enjoys working with patients, managing details, and contributing to efficient clinical workflows in a healthcare setting.

As the first point of contact for many patients, the Appointment Scheduler plays an important role in creating a positive experience while ensuring appointments are scheduled accurately and efficiently.

Pay Information

Minnesota Urology believes in pay transparency. Compensation ranges are based on current market data and reviewed to remain competitive. Final hourly rates are determined by experience, job-related skills, location, and internal equity.

Hourly Pay Range: $18.80 - $23.50

(Dependent on prior healthcare appointment scheduling experience)

What You'll Be Doing

In this position, you will answer incoming calls and assist patients with scheduling, rescheduling, and canceling appointments. You'll gather relevant patient information, identify appropriate appointment types, and coordinate scheduling based on provider availability. Throughout the day, you will update patient records, document interactions, and use electronic health record systems to manage appointments and send reminders.

You will regularly communicate with clinical and administrative teams to resolve scheduling conflicts, respond to patient questions, and support daily clinic operations. Providing courteous, patient-focused service and maintaining accuracy in a fast-paced environment are key aspects of the role.

What We're Looking For

Successful candidates are strong communicators who can interact with patients professionally and empathetically. The role requires solid organizational skills, attention to detail, and the ability to manage multiple tasks at once. Comfort using scheduling software or electronic health record systems is important, as is the ability to adapt to changing priorities. A customer-service mindset and the ability to work well within a team are essential.

Benefits

• medical
• dental
• vision insurance
• 401(k)
• health savings
• flexible spending accounts
• paid time off
• company-paid short- and long-term disability
• company-paid life insurance
• additional workplace perks

Minnesota Urology does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights organization.

Minimum Education Required

High School/GED

Minimum Experience Required

No Experience Required

Shift

First (Day)

Number of Openings

1

Compensation

$18.80 - $23.50 / Hourly

Postal Code

55433

Job Type

Full Time

Place of Work

On-site

Requisition ID

4174803

Job Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Competitive Salary
• Vacation
• Short Term Disability
• Long Term Disability
• Uniform reimbursement