Healthcare Appointment Scheduler - Detail‑Oriented

North Texas Orthopedics & Spine Center; Grapevine (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

North Texas Orthopedics & Spine Center is seeking a Patient Appointment Scheduler to manage patient appointments with precision and care in Grapevine, TX. You will coordinate in-person, phone, and email scheduling, verify patient information and insurance, and ensure timely communication with patients about their visits.

The role emphasizes strong organizational abilities, excellent customer service, and proficient use of computer systems to maintain accurate records and collaborate with

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computer systems and software.
• Knowledge of medical terminology and insurance coverage is a plus.

Responsibilities

• Schedule appointments for patients in person, over the phone, or through email.
• Verify patient information and insurance coverage.
• Communicate with patients to confirm appointments and provide necessary information.
• Maintain accurate and up-to-date patient records.
• Collaborate with healthcare providers to ensure that patient needs are met.
• Follow up with patients to reschedule missed appointments.
• Provide excellent customer service to patients and their families.

Skills

Communication

Organization

Time management

Multitasking

Computer literacy

Medical terminology & insurance

Education

High school diploma or equivalent

Tools

Computer software

Job description

North Texas Orthopedics & Spine Center is seeking a Patient Appointment Scheduler to manage patient appointments with precision and care in Grapevine, TX. You will coordinate in-person, phone, and email scheduling, verify patient information and insurance, and ensure timely communication with patients about their visits.

The role emphasizes strong organizational abilities, excellent customer service, and proficient use of computer systems to maintain accurate records and collaborate with