Healthcare Applications Analyst - Optimize Workflows & UX

Catalyst Health Group; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Catalyst Health Group is seeking an Applications Analyst to enhance end-user experiences across clinical and business applications. You will manage performances, gather requirements, and implement solutions to improve operational efficiency while collaborating with stakeholders and IT teams.

The role emphasizes change control, testing, training, and cross-functional engagement to ensure patient safety and system integrity.

Qualifications

• Associate degree recommended; bachelor preferred in IT, CS, business admin or related field.
• Proven experience as an applications analyst or similar role.
• Strong understanding of business processes and systems analysis.
• Proficiency in application management tools and methodologies.
• Proven proficiency with MS Office (Word, Excel, PowerPoint, Teams, Outlook).
• Strong communication and interpersonal skills; collaborative work style.
• Experience with LeadingReach, athenaOne and Phreesia preferred.
• Willingness to attend after-hours meetings and events.
• Excellent written and verbal communication; detail-oriented.
• Willingness to travel as needed.

Responsibilities

• Oversee performance, configuration, and updates of business applications, with changes documented via change management.
• Gather requirements from stakeholders and document functional/technical needs.
• Analyze application workflows and implement changes to optimize processes.
• Provide troubleshooting and coordinate with IT support to resolve issues.
• Conduct testing for updates and new implementations; ensure compatibility.
• Collaborate with training to develop materials and conduct user trainings.
• Communicate updates and outages clearly to users and leadership.
• Maintain thorough documentation of processes, changes, and user guides.

Skills

Applications analysis

Business processes

MS Office suite

Communication skills

Travel readiness

Education

Education: Associate/Bachelor degree

Tools

LeadingReach

athenaOne

Phreesia

MS Visio

Lucidchart

Zoho CRM

Job description

Catalyst Health Group is seeking an Applications Analyst to enhance end-user experiences across clinical and business applications. You will manage performances, gather requirements, and implement solutions to improve operational efficiency while collaborating with stakeholders and IT teams.

The role emphasizes change control, testing, training, and cross-functional engagement to ensure patient safety and system integrity.