Healthcare Applications Analyst I

CHRISTUS Health; Tyler (TX); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

CHRISTUS Health is seeking an Application System Analyst I to serve as a liaison between system end-users, operational leaders, support resources, and vendors to design, build, and optimize assigned applications in a timely, high-quality manner.

You will provide application support, collaborate with the Service Desk, analyze business issues, and contribute to testing, documentation, and implementation of medium to high complexity activities.

Qualifications

• Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems.
• Ability to present complex data in meaningful method, i.e., charts, graphs
• Ability to adjust to and implement change
• Problem Solving skills
• Multitasking skills
• Work as a team member
• Proficient in Microsoft applications including Word, Excel, and PowerPoint
• Excellent customer service skills
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
• Strong organizational skills in managing multiple priorities

Responsabilités

• Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
• Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues.
• Applies basic understanding of information technology, including systems, applications, operations, and support.
• Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders.
• Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
• Performs basic process and requirement analysis, including process mapping through current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions.
• Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs.
• Demonstrates decision making based on facts; researches options with pros/cons with team members.
• Adhere to organization standards for system configuration and change control.
• Demonstrates core technical proficiency in application. Able to independently design and configure application.
• Collaborate and develop strong relationships with end user communities, customers and business partners.

Connaissances

Multitasking

Teamwork

Customer service

Communication

Problem solving

Organizational skills

Microsoft Word

Microsoft Excel

PowerPoint

Formation

Associates or Bachelor's degree

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

CHRISTUS Health is seeking an Application System Analyst I to serve as a liaison between system end-users, operational leaders, support resources, and vendors to design, build, and optimize assigned applications in a timely, high-quality manner.

You will provide application support, collaborate with the Service Desk, analyze business issues, and contribute to testing, documentation, and implementation of medium to high complexity activities.