Healthcare Administrator

Evlo AI; Denver (CO); In loco; USD 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

Evlo AI is seeking an experienced Healthcare Operations Manager to oversee scheduling systems, regulatory compliance, and day-to-day administration that keep clinical and non-clinical teams running smoothly.

You will bridge operations, compliance, and technology, managing credentialing workflows, payer coordination, and vendor contracts while translating regulatory requirements into scalable processes across multi-site or virtual care programs.

Competenze

• Bachelor’s degree in healthcare administration, business, or public health.
• 4–7 years in healthcare administration in hospital systems, outpatient clinics, telehealth, or healthcare technology.
• Deep knowledge of HIPAA, payer processes, and regulatory landscape.
• Experience with EHR/practice management systems and credentialing workflows.
• Proficient in Excel, Looker, or Tableau for reporting.

Mansioni

• Own daily administrative operations across scheduling, staffing coordination, and facilities/vendor management for multi-site or virtual care programs.
• Ensure compliance with HIPAA, CMS, Joint Commission, and state-specific regulations; maintain audit-ready documentation and lead internal compliance reviews.
• Manage credentialing and licensure workflows for clinical staff, tracking expirations and renewal timelines in credentialing software (e.g., symplr, Medallion, or similar).
• Analyze operational metrics — utilization, no-show rates, staffing ratios, claim turnaround — and report trends and risks to leadership.
• Coordinate with revenue cycle, IT, and clinical teams to implement new processes, systems, and payer requirements.
• Oversee contracts and SLAs with third-party vendors including billing partners, transcription services, and equipment suppliers.
• Develop and maintain standard operating procedures, onboarding documentation, and training materials for administrative staff.

Conoscenze

Analytical skills

Cross-functional coordination

Attention to detail

Formazione

Bachelor's in healthcare administration

Master's preferred

Strumenti

Epic/Cerner/athenahealth

Excel

Looker

Tableau

Descrizione del lavoro

About The Role

The role owns the operational backbone of healthcare program delivery: overseeing scheduling systems, regulatory compliance (HIPAA, CMS, state-level requirements), and day-to-day administration that keeps clinical and non-clinical teams running smoothly.

About The Role

The role owns the operational backbone of healthcare program delivery: overseeing scheduling systems, regulatory compliance (HIPAA, CMS, state-level requirements), and day-to-day administration that keeps clinical and non-clinical teams running smoothly.
You will work at the intersection of operations, compliance, and technology — managing credentialing workflows, payer coordination, and vendor contracts while translating regulatory requirements into process improvements that scale.

Key Responsibilities

• Own daily administrative operations across scheduling, staffing coordination, and facilities/vendor management for multi-site or virtual care programs
• Ensure compliance with HIPAA, CMS, Joint Commission, and state-specific regulations; maintain audit-ready documentation and lead internal compliance reviews
• Manage credentialing and licensure workflows for clinical staff, tracking expirations and renewal timelines in credentialing software (e.g., symplr, Medallion, or similar)
• Analyze operational metrics — utilization, no-show rates, staffing ratios, claim turnaround — and report trends and risks to leadership
• Coordinate with revenue cycle, IT, and clinical teams to implement new processes, systems, and payer requirements
• Oversee contracts and SLAs with third-party vendors including billing partners, transcription services, and equipment suppliers
• Develop and maintain standard operating procedures, onboarding documentation, and training materials for administrative staff

What We Are Looking For

• 4-7 years of healthcare administration experience in hospital systems, outpatient clinics, telehealth, or healthcare technology companies
• Bachelor's degree in healthcare administration, business, public health, or related field
• Deep working knowledge of HIPAA compliance, payer processes, and healthcare regulatory landscape
• Hands-on experience with EHR/practice management systems (Epic, Cerner, athenahealth) and credentialing workflows
• Strong analytical skills; comfortable building reports and dashboards in Excel, Looker, or Tableau
• Proven ability to manage multiple priorities across compliance, operations, and cross-functional stakeholders
• Bonus: Master's degree (MHA, MBA, MPH); experience in telehealth or digital health; CAPM or similar project certification; Spanish language proficiency