Healthcare Administrator

Evlo AI; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Evlo AI in Boston seeks an experienced healthcare administrator to own day-to-day operations for clinical-support delivery, including scheduling, credentialing, compliance, vendor relations, and reporting.

You'll bridge healthcare practice management with technology, ensuring HIPAA alignment, payer requirements, and state regulations while building scalable processes that empower remote and on-site teams.

Qualifications

• 3–6 years of healthcare administration or operations experience.
• Knowledge of HIPAA and payer/credentialing processes.
• Experience with EHR/practice management systems and spreadsheets.
• Experience documenting SOPs and driving process improvements with measurable outcomes.
• Bachelor's degree or equivalent experience in a related field.
• Bonus: CMPE or FACHE certification; familiarity with payer contracting.

Responsibilities

• Own administrative operations across scheduling and credentialing workflows.
• Maintain and audit compliance documentation for audits and payer reviews.
• Coordinate with clinical, billing, and IT teams to resolve blockers.
• Manage vendor and facility relationships, including renewals and SLAs.
• Build and maintain dashboards and reports in Excel/BI; present KPIs monthly.
• Develop and update SOPs reflecting current regulatory requirements.
• Support budget tracking and purchase-order workflows for departmental spend.

Skills

HIPAA knowledge

Healthcare administration

Vendor management

EHR systems

Spreadsheet proficiency

SOP drafting

Cross-functional coordination

Education

Bachelor's degree in healthcare administration or related field

Tools

Epic

Athenahealth

eClinicalWorks

Smartsheet

Asana

Tableau

Job description

About The Role

The role owns day-to-day administrative and operational management of healthcare program delivery: scheduling, credentialing coordination, compliance documentation, vendor and facility relationships, and reporting for a distributed clinical-support organization.

You will work at the intersection of US healthcare operations and technology — navigating HIPAA, payer requirements, and state-level regulations while building processes that scale. This role reports to leadership and directly impacts how efficiently care-adjacent teams operate.

Key Responsibilities

• Own administrative operations across scheduling, credentialing tracking, and provider onboarding workflows
• Maintain and audit compliance documentation (HIPAA training records, licensure verification, policy attestations) to support audits and payer reviews
• Coordinate with clinical, billing, and IT teams to resolve operational blockers and streamline cross-team workflows
• Manage vendor and facility relationships, including contracts renewals, service-level tracking, and escalations
• Build and maintain operational dashboards and reports in Excel, Google Workspace, or BI tools; present KPIs to leadership monthly
• Develop and update standard operating procedures, ensuring documentation reflects current regulatory requirements
• Support budget tracking and purchase-order workflows for departmental spend

What We Are Looking For

• 3-6 years of healthcare administration, practice management, or healthcare operations experience in a US healthcare setting
• Working knowledge of HIPAA, payer/credentialing processes, and state and federal healthcare compliance requirements
• Proficiency with EHR/practice management systems (Epic, Athenahealth, eClinicalWorks, or similar) and strong spreadsheet skills
• Experience documenting SOPs and driving process improvements with measurable outcomes
• Strong written communication and cross-functional coordination skills; comfortable working with remote teams
• Bachelor's degree in healthcare administration, business, or a related field (or equivalent experience)
• Bonus: CMPE or FACHE certification; experience with payer contracting or revenue cycle operations; familiarity with tools like Smartsheet, Asana, or Tableau