Healthcare Administrative Partner — Night Shift Onsite

Lehigh Valley Health Network, Inc.; Dickson City (Lackawanna County); On-site; USD 21,000 - 30,000; Full time

Job summary

Lehigh Valley Health Network is seeking an administrative support professional to aid day-to-day operations and ensure high-quality patient care. You will facilitate communication among caregivers, patients, and visitors, manage patient charts, and support medical records workflows in a fast-paced hospital setting.

The role emphasizes clerical accuracy, multi-tasking, and teamwork within the Emergency Department, with two 12-hour shifts weekly and weekend requirements.

Qualifications

• High School Diploma/GED.
• Experience in a clerical, bed board management, or office/secretarial role in a healthcare environment.
• Ability to work with multiple interruptions and adapt to changing priorities.
• Knowledge and ability to communicate with peers, patients/significant others utilizing a developmental perspective.
• Knowledge of bedboard to facilitate patient movement.
• Knowledge of the problem-solving process in the identification and resolution of issues.
• Knowledge of medical terminology.
• Proficient in healthcare systems and Microsoft Office applications.

Responsibilities

• Manages charting functions to support patient care delivery.
• Performs patient access functions involving coordination of bed assignments and updates bed board in a timely manner.
• Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
• Answers telephones, records/replays messages and directs calls appropriately and in a timely manner.
• Initiates, maintains, and organizes patient medical records, copies the patient medical record, and ensures that the discharge chart is broken down and sent to medical records.
• Communicates to RN when notified of admits and transfers.
• Refers problems when they are beyond his/her scope of authority or ability, utilizing the accepted chain of command.
• Orders supplies and equipment in accordance with procurement service processes and fiscal budget.
• Performs data entry of billable service charges for selected departments.
• Transcribes physician’s orders and takes the information from the prescribing physician and writes in the appropriate medication log.
• Ensures that test results and other pertinent information is filed in the medical record on a timely basis and that all required documents are available for provider review.
• Troubleshoots and takes corrective measures in care and handling equipment.
• Develops an effective communication mechanism for the facility to promote a positive image with patients, visitors, co-workers, physicians, office personnel, and external agencies and offices.

Education

Associate’s Degree Healthcare Administration, or Business Administration

High School Diploma/GED

American Heart Association Basic Life Support - State of Pennsylvania Upon Hire

Bedboard knowledge

MS Office

Medical terminology

Healthcare systems proficiency

Job description

Lehigh Valley Health Network is seeking an administrative support professional to aid day-to-day operations and ensure high-quality patient care. You will facilitate communication among caregivers, patients, and visitors, manage patient charts, and support medical records workflows in a fast-paced hospital setting.

The role emphasizes clerical accuracy, multi-tasking, and teamwork within the Emergency Department, with two 12-hour shifts weekly and weekend requirements.