Healthcare Administrative Assistant – Front Desk & Scheduling

AppleGate Recovery; Selinsgrove (Snyder County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package (med,dn

401(k)

Generous paid time off and holidays

Job summary

AppleGate Recovery in Selinsgrove, PA is seeking an Administrative Assistant to provide frontline support in a healthcare outpatient setting. This full-time role handles front-desk tasks, appointment coordination, money processing, and office operations under the Treatment Center Director.

The ideal candidate has a high school diploma and at least two years of office experience, strong customer service, and basic Word/Excel skills.

Qualifications

• High school diploma or equivalent with at least 2 years prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to maintain business and clinical files in a systematic and orderly fashion.
• Interpersonal skills that promote interdisciplinary collaboration and effective communication.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Ability to work with a diverse population and exhibit excellent customer service skills.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Manage various administrative tasks: greeting patients, collecting money, making appointments, conducting follow up calls, and reconciling money daily.
• Responsible for various clerical tasks: answering phones, forwarding calls, taking messages, reporting for internal or external purposes, and files documents
• Partner with staff members to: cover front desk, schedule and assist with intakes, keep patient medical records up-to-date in computer system, update/revise forms, and verify insurance eligibility.
• Corporate activities such as assist with HR functions & paperwork, implementing marketing plans, and orient new staff members.
• Support organizational and departmental philosophies, goals, and objectives, demonstrating through own behavior and motivating others to do so.
• Interact with all staff in a positive and motivational fashion supporting the Company’s mission.
• Other duties, as assigned.

Skills

Customer service

Professional presentation

Microsoft Word

Microsoft Excel

Multitasking

Teamwork

Interpersonal skills

Self-directed

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

AppleGate Recovery in Selinsgrove, PA is seeking an Administrative Assistant to provide frontline support in a healthcare outpatient setting. This full-time role handles front-desk tasks, appointment coordination, money processing, and office operations under the Treatment Center Director.

The ideal candidate has a high school diploma and at least two years of office experience, strong customer service, and basic Word/Excel skills.