Healthcare Administrative Assistant — Front Desk & Intake

InfuCare Rx®; Pine Brook (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision

STD/LTD

Group Term Life

Voluntary Life and AD&D

401K with Company Match

Paid Sick Leave

Paid Time Off

6 Paid Holidays

Job summary

InfuCare Rx, a leading home infusion provider, seeks an Administrative Assistant with strong customer service and administrative skills. The role supports the National Director, Intake in handling calls, mail, and document processing.

Ideal candidates have 3+ years in customer service and administration, strong organizational skills, and proficiency with Microsoft Office. High school diploma required; college degree preferred. Training includes confidentiality and professional communication.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum 3 years’ experience in customer service, preferably high-volume call center.
• Minimum 3 years’ experience in an administrative capacity.
• Detail-oriented with strong interpersonal skills.
• Able to work in a fast-paced environment and multitask.

Responsibilities

• Answer all incoming telephone calls within 30 seconds and transfer to the appropriate party.
• Cover reception desk when needed: greeting visitors and assisting patients.
• Assist with meeting preparations – reserve conference rooms and escort guests.
• Receive and process incoming mail and documents; upload to computer systems.
• Light cleaning and upkeep of conference rooms, kitchens, and common areas.
• Replenish employee kitchens and coordinate courier pickups.
• Maintain professional communications and handle confidential information.
• Perform other duties as assigned.

Skills

Customer service

Detail-oriented

Interpersonal skills

Multitasking

Time management

Communication skills

Fast-paced environment

Organizational skills

Education

High School diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

Job description

InfuCare Rx, a leading home infusion provider, seeks an Administrative Assistant with strong customer service and administrative skills. The role supports the National Director, Intake in handling calls, mail, and document processing.

Ideal candidates have 3+ years in customer service and administration, strong organizational skills, and proficiency with Microsoft Office. High school diploma required; college degree preferred. Training includes confidentiality and professional communication.